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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
March 01, 2024
Everything about this visit was amazing. Customer service was outstanding. The time it took to service my truck was extremely speedy. Customer service was outstanding. The time it took to service my truck was extremely speedy. More
by RSCHEATHAM1958
Verified CustomerEmployees Worked With
March 01, 2024
It was welcoming from the moment I showed up. We found what we were looking for very quickly. everyone was very pleasant to work with including Mr. Lassiter. Mr. Julian and Mr. Clemens We found what we were looking for very quickly. everyone was very pleasant to work with including Mr. Lassiter. Mr. Julian and Mr. Clemens More
by JJRPB2
Employees Worked With
Mr Julian and Mr Clemons
March 01, 2024
The service dept. was customer-friendly and prompt. I was ready to go after my coffee was gone! was customer-friendly and prompt. I was ready to go after my coffee was gone! More
by KMMGELLER
Employees Worked With
March 01, 2024
I've never been disappointed in the service at this dealership where I purchased my 4runner new end of 2018. As an additional complement, my father from Missouri who also owns a Toyota, had his vehicle dealership where I purchased my 4runner new end of 2018. As an additional complement, my father from Missouri who also owns a Toyota, had his vehicle serviced in Panama City after a long journey. He was very impressed and said he likes the service here, better than his own dealership. Cuddos! More
by SHELLY9
Employees Worked With
March 01, 2024
As always, the service was top-notch, and Panama City Toyota is second to none. Thanks for the superb service. Toyota is second to none. Thanks for the superb service. More
by BAVARIANMIKE1
Employees Worked With
February 29, 2024
Henri was a very good as salesman. I as a senior citizen am a little disapointed that the tires on the car were three different kinds. That is not something that I would have thought t I as a senior citizen am a little disapointed that the tires on the car were three different kinds. That is not something that I would have thought to check. When I called them about it they knew it and werent prepared to purchase one more tire to have back ones matching.. It wouldnt cost to much to just replace one more tire and have same type on front and same type on back, not two different kinds on the back. Anyway the car is loud when driving it probably because of the mismatched tires. Oh well, always learn something when dealing with the world and its many people, right. I guess the dealership needs the money more than I do. Miss G (2020 Nissan Kicks) More
by glaw777
Employees Worked With
Henri Harrison
February 29, 2024
Very easy to get an appointment. . Service technician was upfront and honest, I believe. Personable service. Also I was kept updated during appointment and it did not take long at all . Service technician was upfront and honest, I believe. Personable service. Also I was kept updated during appointment and it did not take long at all. They run an efficient service system. More
by sfa58rn
Employees Worked With
February 29, 2024
The service is good when you come in to buy a car. But when you call back for any need of questions, they do not call you back and that is not professional. But when you call back for any need of questions, they do not call you back and that is not professional. More
by norbeydavila
Employees Worked With
February 29, 2024
We had a great experience. We drove from Orlando to look at a Rav TRD. Everything was clear, no hidden fees, no pressure for additional warranty packages. The best car buying e We drove from Orlando to look at a Rav TRD. Everything was clear, no hidden fees, no pressure for additional warranty packages. The best car buying experience we have had. More
by DELANYGIANNOBLE
Employees Worked With
John Gause
