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Panama City Toyota

Panama City, FL

4.7
2,920 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,920 reviews

March 07, 2024

Very helpful. She Needs a little education on how to train boyers to use technology More

by rparkj
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Natalie Hassig
March 05, 2024

Great staff but not enough help. Sometimes you cannot reach folks on the phone in a timely manner. More

by WILKEJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

The staff were helpful and relatively friendly and easy to work with. My salesman seemed a bit newer but I was taken care of More

by dan24knowlton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avisienit Rivera Calzada
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Lilavois
March 05, 2024

The staff is always outstanding. Can always count on Patrick T. to get you in and out with the job done right. Thank you More

by pschenck2
Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Great service work and quick turn around time on the service Friendly and not long waiting time for vehicle More

by GEOKAT6
Recommend Dealer
Yes
March 04, 2024

This is my 3rd purchase in 30yrs. Never pushy, always knowledgeable, a great experience every time!! More

by TAYLOWJ68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Lilavois
March 04, 2024

Always a pleasure to visit this dealership. Clean and comfortable. Staff is always friendly and helpful. More

by STEPH51357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Excellent customer service, prompting/timely service, and honest/fair for future maintenance My car was completed in a timely manner. The technician gave me honest and fair suggestions for future maintenance More

by jholloran0
Recommend Dealer
Yes
Employees Worked With
Patrick
March 04, 2024

Excellent Customer Service. Our salesman Reid was very helpful and the whole process was done quickly and efficiently. More

by epbazzel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reid Wynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

Professional staff and keep me appraised of the work they were doing. Gsve me a discount on a rental car while mine was in the shop More

by JANDREW60
Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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