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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
March 10, 2024
Everything was fairly smooth. I would have preferred a better tutorial on car features. I'm still trying to figure out the navigation system and why it only works when plugged int I would have preferred a better tutorial on car features. I'm still trying to figure out the navigation system and why it only works when plugged into a usb port vs Bluetooth. I have not been able to program my car to the garage door opener and I'm not sure what extra services I have signed up for and at what costs. I keep receiving a message saying Toyota navigation app not installed and I don't know how to install it. When my phone is plugged into the usb port maps become available via airplay but the street I live on is misspelled. I've only had the car for one day and have more questions than answers. I'm currently looking up issues I'm having on Utube but it would have been helpful to have questions answered by someone who knows the car and features. Lexus and BMW went over every feature and programmed my cars to my specific desires on the spot. I understand that Toyota is not Lexus or BMW but customer service could improve. More
by Gary.a.hammaker
Verified CustomerEmployees Worked With
Doug and Don
March 10, 2024
Good people who always take care of their customers to best of their ability. My father and I have bought several trucks from them between the both of us. I like to keep my money local if possible and the best of their ability. My father and I have bought several trucks from them between the both of us. I like to keep my money local if possible and they always make the deals worth it. Anytime I've had repairs they've supplied me with a rental free of charge for as long as I need. More
by Houstonrich27
March 09, 2024
Panama City Toyota has a exceptional service department. I would like to thank Trey Miller and all of his team for the great care they have given to my car and me. I would like to thank Trey Miller and all of his team for the great care they have given to my car and me. More
by mkkimberling13
March 09, 2024
Anna was very known & easy and deal with. She answered all of our questions & was not pushy She answered all of our questions & was not pushy More
by sfharrison4759
Employees Worked With
March 09, 2024
My wife and I came in to buy a step board for our new Tacoma. Mr Roland Worrell was extremely nice and knowledgeable, and quickly helped us in purchasing one. Come service day, he walked me through the p Tacoma. Mr Roland Worrell was extremely nice and knowledgeable, and quickly helped us in purchasing one. Come service day, he walked me through the process. It was very easy. More
by dwpier
March 08, 2024
They were very helpful with financing and working within the limits of my bank loan. the limits of my bank loan. More
by cjbrown2014
March 08, 2024
Thomas was very informative and kept me up to speed on repairs. Shuttle driver Mark got me to the front door of where I wanted to go and picked me up within minutes of calling for the pickup repairs. Shuttle driver Mark got me to the front door of where I wanted to go and picked me up within minutes of calling for the pickup More
by MARDEXSTAMP
March 08, 2024
Impeccable service received! Arrived 1 hour prior to scheduled appt. Vehicle taken in for 2 yr / 20,000 mile service right away. Arrived 1 hour prior to scheduled appt. Vehicle taken in for 2 yr / 20,000 mile service right away. More
by Kenmail4338
Employees Worked With
