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Panama City Toyota

Panama City, FL

4.7
2,920 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,920 reviews

September 15, 2024

A very polite and helpful service advisor greeted me and proceeded to provide me with professional advice and service arrangements onto completion of my vehicle’s maintenance requirements. I’d highly reco More

by msahaws
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Yes
Employees Worked With
Trey Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Ben was wonderful. He patiently explained our new car to us. Great experience Kesley Colbert More

by kesley
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Yes
Employees Worked With
Ben Thibodaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Very easy to deal with! Weston was assume to deal with and had everything ready when we arrived. More

by P McNiel
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Yes
Employees Worked With
Weston Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Thomas in service department was very helpful in getting me an estimate on work on my 2017 Toyota Highlander Hybrid. Excellent skills on dealing with customer service! More

by Kenbowls
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Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Kenbowls responded

Great service person in Thomas Montgomery!

September 06, 2024

Great experience while purchasing a new vechie. Dealership is honest, trustworthy and have excellent customer service. More

by Edwin
Recommend Dealer
Yes
Employees Worked With
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Lilavois
August 31, 2024

I was very pleased with how I was met at the service drive up and how responsive and attentive Joe was with what my vehicle needed accomplished. More

by Jeff
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Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Thibodaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Amber Wojciechowski provided outstanding service, making the car-buying process smooth and efficient. Highly recommend! More

by Bobur Malikov
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Recommend Dealer
Yes
Employees Worked With
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

From the moment I got out of my car I was greeted in a timely manner, and was assisted very carefully with the car I was in search for. Amber did wonderful, and the team working alongside with her! I am s More

by adg0827
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Recommend Dealer
Yes
Employees Worked With
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Lilavois
August 30, 2024

Anna gave us the perfect buying experience. She is personable, patient and professional. She went through the process slowly and patiently and answered all of my questions. I give her my hig More

by Emstrickland51
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anna Morros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Lilavois
August 23, 2024

John Nicholson was very helpful as he has been with cars in the past. He was diligent, kind and very patient. More

by carolynsstrickland
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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