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Panama City Toyota
Panama City, FL
2,920 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,920 reviews
April 07, 2024
Mark was patient, kind, and friendly. It was nice meeting him and working with him on switching out my old car for a new. It was nice meeting him and working with him on switching out my old car for a new. More
by SNYDERBRITNEY89
Verified CustomerEmployees Worked With
April 07, 2024
Service was fast. Great information on what we need to do at next service. Always will use Panama City Toyota Great information on what we need to do at next service. Always will use Panama City Toyota More
by JOHNHGLASGOW
Employees Worked With
April 06, 2024
Ana was great: informative, professional, efficient. The rest of the staff was also easy to work with, but Panama City Toyota is lucky to have Ana working with potential customers. The rest of the staff was also easy to work with, but Panama City Toyota is lucky to have Ana working with potential customers. More
by wfp850
Employees Worked With
April 06, 2024
They are very friendly also business was real and they helped me and made sure that I was able to get into a vehicle really appreciate them everybody was honest helped me and made sure that I was able to get into a vehicle really appreciate them everybody was honest More
by rscott421966
Employees Worked With
April 05, 2024
Bought a 24 Corolla and he worked magic to get me a terrific deal. I’ll be looking to John for my next car. terrific deal. I’ll be looking to John for my next car. More
by Juls
Employees Worked With
April 05, 2024
Totally much better than dealership was in 2018. We were made a promise with supporting lease paper work that we could buy our leased RAV4 Limited at a set price. After the lease we bought the car a We were made a promise with supporting lease paper work that we could buy our leased RAV4 Limited at a set price. After the lease we bought the car at $1200 more than stated. Shame! We came back because that managent was gone. At least I think so. So far very happy with our deal. More
by kenanderson201
April 05, 2024
Thanks ? ? Very pleased. We are very pleased with the installation of the accessories on the RAV4 we purchased ? Very pleased. We are very pleased with the installation of the accessories on the RAV4 we purchased More
by kenanderson201
April 05, 2024
Ken Julian was low pressure, I like that. David Teague seems to have a problem telling the truth. He told me 3 times there would be no penalty for paying off Wells Fargo early. The contrac David Teague seems to have a problem telling the truth. He told me 3 times there would be no penalty for paying off Wells Fargo early. The contract says there may be a fee up to $ 75.00. When I called Teague about this he said they would "cut me a check" if there's a fee. I asked him twice to put that in writing but apparently he refuses to do that. I sent him a reminder and he just ignored it. He also told me it would be 45 days before I could get the loan number from Wells Fargo Auto, it was actually less than 12 hours. I felt bush-whacked when I got to the finance dept and learned the doc fee was $ 900.00, the highest in the US. Then there's all the other fees on top of that. I don't feel my trade-in value was fair. I would not recommend PC Toyota. More
by CRAIGRICE365
Employees Worked With
Ken Julian
April 05, 2024
We came to the dealer to look at a used Lexus and we left with it.Great experience with Keven with it.Great experience with Keven More
by aproofinginc
Employees Worked With
April 04, 2024
Great Dealership! It is always a great experience here and no hassle no games. Great no work with and great everyone with respect. It is always a great experience here and no hassle no games. Great no work with and great everyone with respect. More
by jdowning88
