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Panama City Toyota
Panama City, FL
2,950 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,950 reviews
October 29, 2012
I went to the Toyota Dealership in Pensacola, Florida and had a bad experience with the finance guy there. We wanted to pay cash, he wanted us to finance so he kept pressuring us to finance. We ended up buyi had a bad experience with the finance guy there. We wanted to pay cash, he wanted us to finance so he kept pressuring us to finance. We ended up buying at Panama City Toyota and there was no pressure, we walked in, got the vehicle we wanted, and left without any problems or stiff-arm selling. Garrett Barker was a wonderful salesman to work with, very knowledgeable, and made the experience enjoyable. No pressure, no hassels. Great place to buy a vehicle. More
by newhighlander
October 28, 2012
Sales person was OK but financing person was rude and had unfriendly attitude. It made this car buying experience one of the worst. It has been 4 weeks and they still cannot issue a tag and a title because unfriendly attitude. It made this car buying experience one of the worst. It has been 4 weeks and they still cannot issue a tag and a title because this car turned out to have lien on it. I was not told about lien when I agreed to buy it. If I had known, I would have had a second thought. I contacted a finacing person via email in regard to an address change and an update on tag and title but I have not received any reply from him. They should disclose all the facts and take good care of customers even after selling a car. More
by trcds816
October 28, 2012
The Toyota staff were very professional and friendly. John went above and beyond to ensure my expectations were met. Thank you for a job well done. John went above and beyond to ensure my expectations were met. Thank you for a job well done. More
by tclabron62
Employees Worked With
Other Employees :
John Nicholson, BJ Smith, Robert Hernandez, and Ian
October 26, 2012
I had a very bad, pressured visit to the dealership. We have purchased from this dealership and been totally unsatisfied. Would definitely not recommend to friends. have purchased from this dealership and been totally unsatisfied. Would definitely not recommend to friends. More
by mrisri
October 25, 2012
Listened to what I wanted, provided excellent feedback on more than one vehicle, assisted in ordering vehicle that I wanted. Vehicle delivered as ordered and my expectations have been met. more than one vehicle, assisted in ordering vehicle that I wanted. Vehicle delivered as ordered and my expectations have been met. More
by diverjmacj
October 25, 2012
John was patient answered all of our questions and worked with us from start to finish. Greatest service I have ever had buying a new car. with us from start to finish. Greatest service I have ever had buying a new car. More
by rripper54
October 23, 2012
John was very knowledgeble and helpful. He has been working with me for several years and has my best interest in mind. I wou recommend him any day. working with me for several years and has my best interest in mind. I wou recommend him any day. More
by Maypo
October 20, 2012
This has sold me two vehicles and I totally loved working with him. Easy to talk to and not PUSHY. Come to Panama City Toyota for your next new or pre owned vehicle and ask for John Nicholson. Trust me you w with him. Easy to talk to and not PUSHY. Come to Panama City Toyota for your next new or pre owned vehicle and ask for John Nicholson. Trust me you wont be disappointed. a Very Pleased Customer S.Newsom More
by snewsom
October 17, 2012
Ed, was a good salesman. However, I felt like I was rush into a car. They never let me test drive the car or think about it before purchasing. It might have been more my fault because at the end of the day into a car. They never let me test drive the car or think about it before purchasing. It might have been more my fault because at the end of the day they are sales man and they don't care about you just just the car they are trying to sale. I would recommend him to anyone even thou I was unhappy the next day he tried his hardest to make me happy. He is kind and very polite. More
by Mch850
Employees Worked With
Ed Haire , Ed Haire
October 15, 2012
Have looked at all local dealerships to trade in my vehicle for a newer used vehicle, no dealership would come close to pay off. Went to Toyota because a friend recommend i talk to DJ. Went and got pa vehicle for a newer used vehicle, no dealership would come close to pay off. Went to Toyota because a friend recommend i talk to DJ. Went and got paired up with Will Conner, told him my limitations on price and what type and features my next vehicle needed to have in it. He found two on his lot, we aimed for the newer one. They found more money in my trade than any other dealer ( over my payoff) and reduced the price of the vehicle i wanted to buy. I DID NOT LEAVE WITH MY NEW VEHICLE, I waited till the next day to pick it up because they wanted to detail it and send my off with a full gas tank. Thanks to Toyota. IF YOUR LOOKING FOR A USED VEHICLE GO SEE -- WILL CONNER -- and tell him Dale sent you. More
by scarletspider
Employees Worked With
Will Conner III
