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Panama City Toyota
Panama City, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Mr. Nicholson was very thorough in explaining the features of the vehicle we purchased. He was professional in every aspect and represented the Toyota dealership in a positive fashion. We will ask fo features of the vehicle we purchased. He was professional in every aspect and represented the Toyota dealership in a positive fashion. We will ask for him for our next vehicle purchase. The dealership is very accomodating. More
Very friendly crew and ready to help. Making the experience easy and trying to meet our expectations. We got exactly thye car and finances conditions we were looking for. experience easy and trying to meet our expectations. We got exactly thye car and finances conditions we were looking for. More
very smooth and easy car buying experience!!! Mr. Haire was very helpful and answered all of our questions!!! By far the best sales person we have ever dealt with!!!! was very helpful and answered all of our questions!!! By far the best sales person we have ever dealt with!!!! More
I brought my 2002 Toyota Sienna in today for oil change, when my daughter went back to pick it up for me, I noted the hood was up on the car...my daughter advised the service rep and was advised there was d when my daughter went back to pick it up for me, I noted the hood was up on the car...my daughter advised the service rep and was advised there was damage to the hood when it was brought in....which is not true and was not noted on the service report. After further examination ...the rep determined it was operator error and the service employee had left something up that did not allow the hood to close correctly. Sorry, this Toyota was purchased from this dealer new and it is concerning that a service person cannot close the hood properly, in addition, it really concerns me that a problem with the hood was reported that was not there, which is not the truth! Just because I am a female, this type of treatment does not sit very well....Honesty is a very big part of customer service and car care! More
This was the first dealership I went to. I talked to Allen and told him, I had no credit history. Allen was awesome and I was difficult because I had no clue what I wanted as far as buying new vs. used. Allen and told him, I had no credit history. Allen was awesome and I was difficult because I had no clue what I wanted as far as buying new vs. used. He was really patient and when I walked away, I didn't feel like he was upset or anything. He did check up on me and when I told him that I was going with Honda, he congratulated me. Well, Honda of Panama City wanted a crazy down payment and had an outrageous interest rate. So that was a no go. I also talked to Bay County Dodge and Hyundai who ran my credit through the dirt. It was bad. I was about to settle for a used 2010 Corolla, but my supervisor told me to go back to Toyota (good experiences). He was telling me to go there this entire time. I was hopeless, but I figured what the heck. Allen (who actually REMEMBERED ME from weeks ago) was really cool. He listened to me and let me know what was going on every step of the way. He told my story to Robert, they ran my credit ONCE and got me approved at a rate that was significantly lower than anywhere else! I mean Allen remembered me and remembered that I wanted a dark gray Corolla! How awesome is that? BTW, a lot of places claim that they "love our military personnel". These guys mean it! Haha! I sound like an ad, but I'm not. I am just so freaking happy that I got an awesome car and got to work with the most awesome car salesman that I have EVER encountered in my life EVER!!! More
The internet 'best price' button gave me the best no-haggle price for the vehicle, which was better than any other dealership in the area (Tallahassee, Jacksonville, Tampa, Mobile(AL), Dothan(AL). U no-haggle price for the vehicle, which was better than any other dealership in the area (Tallahassee, Jacksonville, Tampa, Mobile(AL), Dothan(AL). Upon arrival at the dealership I was assigned a sales consultant, Ian Salzberg, who was very friendly and helpful in setting up the deal. Ian, Jeremy G (sales manager), and the detailer (Pierre) stayed late on a Wednesday night to allow us to drive our new Camry home. We returned to the dealership on Saturday and Ian spent over an hour sitting with us in the car tutoring us on the Entune system. My past experience with this dealership over the past 8 years since moving to Panama City has been good. We currently own a 2009 Matrix, 2011 4Runner, and now a 2013 Camry LXE (traded in a 2003 Camry). We are a Toyota family and get all of our service done with the dealership and have had good experience there. More
Robert Hernandez was my finance manager, and was extremely helpful. Without his patience and expertise, this experience would have been very difficult to handle. He worked with my bank on countless extremely helpful. Without his patience and expertise, this experience would have been very difficult to handle. He worked with my bank on countless occasions when they were lagging on necessary paperwork for my loan. I never felt pressured at the dealership, and received the utmost respect from every employee. More
Straight foward, no nonsense deal. I had shopped around for a vehicle for nearly a month and no local dealers in FWB, Fl could seal a deal...In fact one dealership lost my business over $250. I called John for a vehicle for nearly a month and no local dealers in FWB, Fl could seal a deal...In fact one dealership lost my business over $250. I called John on a co-workers recommendation. Not only did he beat the price quote previously given to me by a local Toyota dealer but he actually got me into the next higher model. John exceeded my expectation. I would drive to Bay county again for my next Toyota... Diane W. More
Kevin Wiese, Assistant Service Manager at Panama City Toyota, was wonderful to me and my husband. We came into the dealership very worried because we had run over something in the road on our trip from Toyota, was wonderful to me and my husband. We came into the dealership very worried because we had run over something in the road on our trip from Birmingham to Panama City, and we knew that we had done some damage to our Highlander. He took our car into the service bay and looked at it for us and told us that we would be okay to drive our car back to Birmingham when our trip was over, and we would not have to spend the whole day having our car serviced. Our gravel shield needed replacing but he said we could wait until we returned to Birmingham. His honesty and integrity is something we will remember and will certainly recommend the dealership and Kevin to anyone we come in contact with. We will be spending lots of time at the beach and I am sure our paths will cross again. He is an asset to the company and surely should be regarded as an extremely valuable employee. He was a pleasure to meet and to communicate with. More
Panama City Toyota and Mr. Bruce Harbin were extremely helpful. I love my new Yaris. It is everything I wanted and more. They were extremely busy on Saturday, Jan 26 but I never felt rushed in making my helpful. I love my new Yaris. It is everything I wanted and more. They were extremely busy on Saturday, Jan 26 but I never felt rushed in making my decision. I will refer all my friends to Panama City Toyota and Mr. Bruce Harbin. More