Panama City Toyota

This is my first experience with Toyota. I was looking for a Avalon and called the dealership and got John Nicholson. He was so helpful and friendly that I decided to come in and see if I wanted to do bus for a Avalon and called the dealership and got John Nicholson. He was so helpful and friendly that I decided to come in and see if I wanted to do business with Toyota. John was so professional and informative that I decided this was the place I wanted to buy my car. I received a great deal for my 2012 Avalon. The staff is so friendly and professional. I would recommend the Panama City dealership to others. More

I have been coming to this dealership for eleven years and have bought six vehicles including the one I bought today. I keep coming back because it is top notch and I am always treated well. Plus Toyota' and have bought six vehicles including the one I bought today. I keep coming back because it is top notch and I am always treated well. Plus Toyota's quaility is unmatched More

We had a wonderful experience working with Branden Lamberson. He answered all of our questions and always responded very quickly. He was honest and knowledgeable. He was also very friendly and we felt Lamberson. He answered all of our questions and always responded very quickly. He was honest and knowledgeable. He was also very friendly and we felt like he was working for us to get us an awesome deal rather than trying to force us into making a decision on what would be best for the dealership. We are very happy with our vehicle and would highly recommend this location and sales team. We drove all the way from Niceville just to work with them. Thank you Toyota of Panama City!! More

We went into PC Toyota today to look at the new Corollas. Our salesman was very helpful and he really knew about the car. Also, the management was very friendly and made our purchase go smooth. We were also Our salesman was very helpful and he really knew about the car. Also, the management was very friendly and made our purchase go smooth. We were also out-of-there in a timely manner. More

We loved our mercury grand marquis, but at 20 years of age it couldn't be counted on for trouble-free long distance trips anymore. We researched on the internet and decided to replace it with a Camry XLE age it couldn't be counted on for trouble-free long distance trips anymore. We researched on the internet and decided to replace it with a Camry XLE, then sent emails out to several dealerships in several states to see if they could meet our car details and price. PC Toyota was by far the most responsive to our inquiries. John Nicholson worked with us over the phone to find the car we wanted (it was in another state) at the price we needed, and two days later the car was waiting for us at the PC dealership. The car was even more than we expected, as was the amount of time John (thank you especially for the ashtray!), along with Jim Frank, took to make sure we were comfortable with all aspects of a 2013 model car (what? No key?!!). Robert Hernandez was excellent to work with on the financing, even finding an option for us that saved us more money on the car deal. Thank you John, Jim, and Robert for all you friendly and professional assistance, and thank you PC Toyota for our new Camry. More

Let's start here: WOW!!! I just bought my 4'th vehicle from this dealer, 2'nd from John. I love my new Tundra, and how this dealer made me feel about the deal! My F-150 started having mechanica vehicle from this dealer, 2'nd from John. I love my new Tundra, and how this dealer made me feel about the deal! My F-150 started having mechanical issues, and I could not fathom some of the stuff the local Ford dealer was coming up with. John was very patient in finding what was important to me on my next vehicle and explaining the various ways we could go on several options, very patient in my indecision on a couple of choices, gave me a GREAT price, and I got a good trade-in on my sick truck. Turned out the right Tundra for me was not on the lot and he got it quick from Jacksonville, and made the whole experience as comfortable and smooth as could possibly be. There was never any pressure, always support and enthusiasm. Throughout the whole experience, he always kept me updated on the situation. Robert covered the business end of things. He spent considerable time with us coming up with different financial options for us; we were considering the complication of including a buyout on our Prius lease rolled in to the deal. He explained the pros and cons of each option, so I feel confident that in the end we have the best option for our best interests. I can't say enough about these guys and this dealership. I have no affiliation in any way with them, but if there is any question in your mind, these guys are the real deal, as opposed to another dealer down the street. Thanks so much to John, Robert, and PC Toyota!!! GREAT JOB!!! More

From the time I walked in to the time I walked out with they keys was less that 1 hour. I knew what I wanted and they didn't waste my time trying to convince me otherwise or trying to talk me into anythin they keys was less that 1 hour. I knew what I wanted and they didn't waste my time trying to convince me otherwise or trying to talk me into anything extra. John worked with me past closing hours on his day off! James presented me an offer better than I would have asked for and Josh had me out of financing in less than 5 minutes. More

Purchased a vehicle from John Nicholson. John provide the best seen to date customer service I have received in over 30+ years. He is an outstanding salesman second. First he is an awesome person. He the best seen to date customer service I have received in over 30+ years. He is an outstanding salesman second. First he is an awesome person. He was patient, polite, and proactive. He is knowlegeable in all facets of his job. We felt like family when we left the dealership. He also has the respect from his peers. We will definetly purchase another vehicle from this dealership and we will personally ask for John Nicholson. He is truly an asset to your company. Please do not stuff this review somewhere, but personally thank him and reward him. People like John keep people like you in BUSINESS! Mike Miller, Retired MSGT, USAF More

World class customer service. Joey Abramo met us with a smile on his face and eager to meet our needs. He was relentless seeking out our requests. We reviewed multiple vehicles with Joey and his number one smile on his face and eager to meet our needs. He was relentless seeking out our requests. We reviewed multiple vehicles with Joey and his number one mission was meeting our needs. James Reese was a Toyota knowledge juggernaut. Assisting Joey, James helped scour the Internet and dealer inventory for our future vehicle. Once our vehicle arrived, no time was wasted adding the previously selected options. We received notice the vehicle had arrived and was ready for pickup. Joey and James then turned us over to Jeremy Gehlhausen, which is their finance power house. Jeremy's J.P Morgan like finance knowledge was evident while he single handedly contrasted and compared every option available while speaking in terms that were understandable to my wife and myself. Very rarely can somebody state that they are 110% happy about financing a vehicle, but after that experience, I truly can. Thank you Joey, James, and Jeremy! More

While traveling back to Michigan, pulling our camper, our 2006 Toyota Tundra developed excessive road noise. Panama City Toyota was the nearest dealership so we stopped to see "if we had a problem". Guess 2006 Toyota Tundra developed excessive road noise. Panama City Toyota was the nearest dealership so we stopped to see "if we had a problem". Guess what, a $5200.00 estimate of repairs had us in a really hard place to be. We were 1,000 miles from home, in a strange city, strange dealership with major repairs recommended. Since the rear end of this truck had been totally replaced ONLY 28,000 miles before at a Toyota dealership in Michigan it did not seem that we would be well served to repair it again at 108,000 miles. And, being assured that this was not "usual" did not help. Ke!vin Wiese was totally helpful. A very pleasant young man. He gets a 10!!! He introduced us to John Nicholson, a very experienced and congenial salesman. John was very helpful trying to find us another vehicle which had to be a truck capable of pulling our camper. Our wish was for a truck the same blue, with the disappearing rear window, and 4 doors. The nearest was in Jacksonville, FL, at least a day away. We settled for a "spruce metallic" green double cab. It was in stock and we could leave the dealership with it that day. It was not the same color, it did not have the disappearing rear window and it was the smaller back seat area (that was a tradeoff to keep the bed size). From that point everything was put in fast motion. Although we said we needed a payment amount before we finally deceided we didn't get that figure until just before we signed the papers. This is the only part of the deal that I look back at unhappily. I guess it's my own fault as I allowed us to be "handled" through the process. John did call the next day to find out how we were doing. Anyone who pays sticker price deserves what they got!!! John rates a 9!! Finance man Robert Hernandez was efficient and knew his job but could use a little more "patience" with his customers!!! I would have given him a 8.5 before this morning when I called to find out where our paperwork was. I had spoken to John earlier and he assured me all I had to do was go to our local Secretary of State office to plate our vehicle. When they had no paper work (and we had traveled 40 miles one way!!) I called for John but he wasn't in, I than asked for Robert. To say he was short, abrupt and acted like I was wasting HIS time would be an understatement. If it weren't for a young lady by the name of Alex I would be giving really low marks right now!!! Robert you now get a 7 -- don't ever forget the "aftercare"!!!! It's what brings the customers back as much as anything else!!! I am going to finish with "thumbs up " to the dealership and all other personnel we encountered while there. I have never seen such a welcoming dealership in my life. Where else can you get free doughnuts in the morning, subs for lunch, a great lounge area and so many clean, happy employees!!!! The whole place was spotless and that says a lot about the care your vehicle is going to receive!!! Still wish the truck was blue though!!!! Maybe next time!! More