Panama City Toyota

The car buying experience was fantastic. All questions were answered promptly and courteously. I would recommend this dealership highly. I received a great price for my 2013 Toyota Corolla. were answered promptly and courteously. I would recommend this dealership highly. I received a great price for my 2013 Toyota Corolla. More

We have purchased 3 Toyotas in the last 3 years and have always dealt with John. He is friendly, warm, polite, extremely helpful and very professional. He is not pushy or phony but has a genuine desire to always dealt with John. He is friendly, warm, polite, extremely helpful and very professional. He is not pushy or phony but has a genuine desire to help and spend as much time as necessary with you as a customer. His helpfulness does not end after you drive the car off the lot, but he continues to check up and make sure we are happy and satisfied. John is the only dealer we want to work with, if he is with someone else we will wait or come back when he is available. he has truly made our experience enjoyable. We will recommend John to anyone interested in buying a Toyota! More

My experience dealing with John has always been great. I have purchased three cars from john at this dealership and he is always honest, fair, and good to do business with. I will send any of my friends tha have purchased three cars from john at this dealership and he is always honest, fair, and good to do business with. I will send any of my friends that are looking for a new or used car to see John. More

In June 2013 we started looking for a mini van to accommodate at least 6 people comfortably. The salesman for our last two vehicles was John Nicholson, so we went to him for his help. A 2007 Sienn accommodate at least 6 people comfortably. The salesman for our last two vehicles was John Nicholson, so we went to him for his help. A 2007 Sienna LE had just come into the dealership in trade and it was exactly what we wanted. During our test drive we found some things that needed attention before we took possession and showed John what we found. He said they were items that needed to be addressed and that they would be resolved before we took delivery. We did the paperwork that day and the work began. When we took delivery it was cleaned as requested and more! The front bumper had been painted as John found some blemishes that he wanted resolved. It looked wonderful! We are extremely happy with the purchase, the assistance we received from not only John but Jim Rees; the closing Finance Officer; the detail staff and many others (I'm sorry I don't have their names to give them credit). J&G Hayes, Panama City, FL More

I was SO LUCKY to have Jacob as our guy! He handled everything professionally and smoothly for me, thereby making my new purchase a great experience. Jacob was able to handle our financing easily. Th everything professionally and smoothly for me, thereby making my new purchase a great experience. Jacob was able to handle our financing easily. The whole process was an extremely smooth experience. Jacob is a fine representative for Panama City Toyota! More

This was the best experience I have ever had at a car dealership. I had my car in the service department today, to add cruise control, and did not get a name but everyone was extremely polite and helpfu dealership. I had my car in the service department today, to add cruise control, and did not get a name but everyone was extremely polite and helpful, including the transport folks who gave me a ride to work, and picked me up when my car was ready. I absolutely love my Prius and will recommend Panama City Toyota to everyone looking to buy a new car. More

joey was good and want my son get the veh he want and went out of his way to do that ,ed was working with us to and it was a real good experience thanks wendell sanders sr went out of his way to do that ,ed was working with us to and it was a real good experience thanks wendell sanders sr More

My family and I have been doing business with Panama City Toyota for 15+ years and spent an estimated $140K+ on new and used vehicles during that time frame. We have watched them grow from their old dealers Toyota for 15+ years and spent an estimated $140K+ on new and used vehicles during that time frame. We have watched them grow from their old dealership facility to their new facility and were always impressed with the level of service received. I brought my 2007 Toyota Corolla in on 25 Jan 13 for an oil change and tire rotation. The next day when cleaning the car I noticed the left rear (driver’s side) hubcap partially installed. Continued driving would have resulted in the hubcap falling off. This is an unsatisfactory condition not to mention dangerous also. Parts/pieces falling off vehicles could result in accidents or damage to other vehicles/property. Not to mention someone would have to pay for another hubcap! Upon further inspection of the other three wheels I noticed that although they were installed on the rim of the wheel they were installed incorrectly. The valve stems were not aligned with the valve stem cutout for the hubcap. Although not dangerous like the other issue I find it unacceptable that I am paying money for professionals to work on my car with the work performed not up to par! My wife and daughter occasionally drive this car also so my trust in the dealership to perform safe/quality work has diminished. In addition, on 27 Jun 13 while preparing to leave the house for a weekend trip, I noticed my daughter’s car (2005 Toyota Camry) had a flat rear tire (driver’s side). I changed the tire using the spare in the trunk and while removing the hubcap I noticed one of the retaining clips had been broken off. I personally had inspected the hubcaps before the car had gone in for an oil change and tire rotation and all the hubcap retaining clips were intact. To make matters worse the spare tire that I had just put on looked almost flat so I checked the air pressure and found it had only 5 PSI! The tire did not have a leak so it obviously hadn’t been checked in a while? I assumed the dealership checked air pressure on all tires when they performed the tire rotation. Apparently not! These recent incidents reek of incompetence by the Service Department. All I can surmise is one of two things; 1. The mechanics are incompetent? 2. The mechanics are not trained on the simple task of tire rotations? They must have missed Hubcap Training on Hubcap Training Day? Certified Mechanic? I don’t think so… When I questioned a service advisor I was referred to Mr. Chris Watson (Service Manager) for resolution. He offered me two free oil changes/tire rotations but refused to pay for the broken hubcap because it was not OEM. I find this unacceptable. Why would I take my car back to a place that performs inferior work? And OEM hubcap or not, it was broken by a Panama City Toyota mechanic and should be replaced. I will now take my car to Marianna Toyota for acceptable work to be performed. More

Purchasing the vehicle I wanted was quick and easy. I live out of state and my brother who lives there made the initial contact with the dealership for me, found a Prius that was equipped how I wanted an live out of state and my brother who lives there made the initial contact with the dealership for me, found a Prius that was equipped how I wanted and settled upon a price that was good for me. I drove in on a Friday morning, met the salesman, John Nicholson, who was very friendly and had the car detailed and ready to go with a tank of gas. After signing the paper work I was out of there and on the road with my new Prius II. It is a great car, gets great mileage, 56 mpg on my first tankful and a pleasure to drive. Even though it is out of state for me I will surely give them the opportunity for my business when I am in the market for another vehicle. If you find yourself in the market for a Toyota or Scion, be sure to look up John Nicholson, he will help you find the vehicle you are looking for without any pressure and a helpful attitude. More

I just got my third truck from Panama City Toyota. John Nicholson and the entire gang at Panama City Toyota made my truck purchase easy and enjoyable. Great group of people! Nicholson and the entire gang at Panama City Toyota made my truck purchase easy and enjoyable. Great group of people! More