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Panama City Toyota

Panama City, FL

4.7
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,896 reviews

September 29, 2014

John Nicholson Rocks! I have had several dealings with Panama City Toyota and John Nicholson has always stood out above the rest. He sold me my first car in 2002 and as lon More

by erin.martin670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shane Parker
August 21, 2014

Excellent Everyone at Panama City Toyota was excellent, helpful, and most of all, friendly. Matthew Tomasello was knowledgeable with the line of cars and helped More

by williamgrayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Branden Lamberson, Matthew Tomasello
July 25, 2014

JOHN NICHOLSON I appreciated John's efforts to help me save money by discussing prices of various options and helping me decide whether I needed them! He was very k More

by GLORIABEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 11, 2014

Excellent Customer Experience and Price Of the dozens of dealerships and sales people I dealt with John was by far the nicest and most accommodating. Worth the drive from Pensacola. More

by pensacolascuba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 02, 2014

Great Experience A couple of weeks ago I was contacted by John Nicholson about ending my current lease. On Saturday, May 31 I met with John and in 2.5 short hours drov More

by ljcomeau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 21, 2014

Great Experiences over 3 years We have had many experiences over the years with different dealerships in Michigan and Ohio and have never been as pleased with a dealership as we are More

by skgoulding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Branden Lamberson
May 17, 2014

Quality Service and Quality People I was involved in a total loss and had to replace my car of 10 years. This wasn't a planned purchase, so the frustration level with having to find, ne More

by KirbyBridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Branden Lamberson, Ken Julian
May 11, 2014

Professional, quick and honest John called Me regarding my lease due date, he also advised me that there were some specials going on at this time , I went to the dealership spoke wi More

by retiredlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 13, 2014 -

Panama City Toyota responded

We are glad that you are satisfied what your transaction. We make sure that everyone that leaves our establishment are taken care of and are completely satisfied. We are pleased to hear that you had a great car buying experience. Thank you for joining & staying a part of the Panama City Toyota family. This is what separates us from the competition. If there are any problems that arise, please give us a call. We look forward to servicing you, your family and your friends in the future. Thank you, John Davidson Customer Relations Manager 850-769-3377 ext 306

April 27, 2014

Happy customer Had absolutely no plans of buying a car today. Now I have a brand new Camry in my driveway. This was the third car we have purchased from Panama City More

by antheader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nicholson
Apr 28, 2014 -

Panama City Toyota responded

We are glad that you are satisfied what your transaction. We make sure that everyone that leaves our establishment are taken care of and are completely satisfied. If there are any problems that arise, please give us a call. Thank you for joining the Panama City Toyota family. We are pleased to hear that you had a great car buying experience. This is what separates us from the competition. We look forward to servicing you, your family and your friends in the future. Thank you, John Davidson Customer Relations Manager 850-769-3377 ext 306

April 27, 2014

John Nicholson We have bought or leased 5 cars from Panama City Toyota. Three of these cars we bought from John Nicholson. He has always been a straight shooter an More

by msommer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 28, 2014 -

Panama City Toyota responded

We are glad that you are satisfied what your transaction. We make sure that everyone that leaves our establishment are taken care of and are completely satisfied. If there are any problems that arise, please give us a call. Thank you for joining the Panama City Toyota family. We are pleased to hear that you had a great car buying experience. This is what separates us from the competition. We look forward to servicing you, your family and your friends in the future. Thank you, John Davidson Customer Relations Manager 850-769-3377 ext 306

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