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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
April 14, 2024
Panama City Toyota and their staff made the whole car buying experience easy and hassle free. buying experience easy and hassle free. More
by Boss
Verified Customer
April 14, 2024
We are very impressed with Trey. My complaint is that I took my car in for a service and water leak. They determined that it needed a radiator. Agreed to have it done and was disappo My complaint is that I took my car in for a service and water leak. They determined that it needed a radiator. Agreed to have it done and was disappointed when I opened the hood. Antifreeze had blown on top of the motor and the technician did not even wipe it down. I have not looked at the install yet but I will. I come from an auto parts and service world and could have taken it somewhere else but chose not to. Very disappointed in that part. Service writer great job. More
by BOWLARAMAD@Bellsouth.net
Employees Worked With
April 14, 2024
My car had a appointment stayed overnight at the dealership.,went back the next day my car was still seating over a half day the next day and was over charge on the price and mat rowe is not a good dealership.,went back the next day my car was still seating over a half day the next day and was over charge on the price and mat rowe is not a good service person my money spend like everyone else because I'm a woman don't try to take the advantage of me and over price any women's that come there it start out it will be $250.00and it been $389.00im not help at all ...take to the service manger when i got home it was not even 5mintues i get home talking about your car ready they be with that B/S More
by ALVIN.WILLIAMS0125
Employees Worked With
April 12, 2024
Ben was really helpful and full with knowledge. great service and quick response. got covered what was our needs. great service and quick response. got covered what was our needs. More
by vinod
April 11, 2024
Excellent service very please pleasant staff everything was taken care of in a timely manner was taken care of in a timely manner More
by amiller32401
Employees Worked With
April 11, 2024
Pat was great. Always quick and helpful the last few times i have been in. Always quick and helpful the last few times i have been in. More
by Efouts1
Employees Worked With
April 11, 2024
My requested service ( new tires) went smoothly and completed earlier than estimated time.Thank you! completed earlier than estimated time.Thank you! More
by BILLS_MAN
Employees Worked With
April 10, 2024
Good sales representative but processing paperwork and extras features took way too long! We spent 4 almost four hours processing the sale of our car that we had already agreed to purchase a couple of da extras features took way too long! We spent 4 almost four hours processing the sale of our car that we had already agreed to purchase a couple of days before. More
by sciucki
April 10, 2024
She covered everything that was needed. Very personal. Knew all we need to know. Great job Very personal. Knew all we need to know. Great job More
by DB2341
Employees Worked With
