Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Panama City Toyota
Panama City, FL
2,912 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,912 reviews
March 04, 2020
When I went there. About 2 weeks ago I had the pleasure. To meet Patrick tansey and I appreciate his service. Very much. Thanks, Patrick To meet Patrick tansey and I appreciate his service. Very much. Thanks, Patrick More
by Hollyfw63
Employees Worked With
Patrick tansey service advisor
February 23, 2020
As I expect, Great Service Smitty has been my service manager for 5 years. He is the only one I trust with my 2011 Tundra! As always, he takes care of me, and of-course my t Smitty has been my service manager for 5 years. He is the only one I trust with my 2011 Tundra! As always, he takes care of me, and of-course my truck. More
by younglovet
Employees Worked With
Chris "Smitty" Schmitt
February 01, 2020
Regular Service On Our Highlander Great Service On Our Toyota Highlander and our Toyota Tacoma Truck..... Always a pleasure...... always fast...... and always reasonable on price.... Great Service On Our Toyota Highlander and our Toyota Tacoma Truck..... Always a pleasure...... always fast...... and always reasonable on price.... and always friendly folks to help us...... More
by rdkeeney
Employees Worked With
Patrick Tansey
February 01, 2020
I've been a customer at PCT since 2003. I developed a relationship with a salesperson who is no longer there but have been taken care of ever since by John Nichols. Hands down the best at your dealershi relationship with a salesperson who is no longer there but have been taken care of ever since by John Nichols. Hands down the best at your dealership. John called me this past weekend. I wasn't even thinking about trading the vehicle in at this time. I was getting a better deal from a dealership in Orlando. Long story short, John made it happen. Followed up with me and made the deal happen for me. Thanks again John! You're the best 👍 More
by Gil Sanchez
Employees Worked With
John Nichols
December 23, 2019
45000 service done TOM your service advisor is a great asset to your company , friendly professional had me in and out in a short time at a very fair price. TOM your service advisor is a great asset to your company , friendly professional had me in and out in a short time at a very fair price. More
by scott
Employees Worked With
Tom Cash
December 11, 2019
Scheduled 5M check was done promptly Was pleased to have check-in done promptly. The estimated completion time was underestimated by the check-in person but not enough to make this majo Was pleased to have check-in done promptly. The estimated completion time was underestimated by the check-in person but not enough to make this major concern. More
by sam
Employees Worked With
check-in, service, sales
December 07, 2019
The service was great, but our service advisor, Patrick Tansey, was the greatest part of the visit. Patrick made sure I understood everything about the situation and was just very amazing in general. 5 s Tansey, was the greatest part of the visit. Patrick made sure I understood everything about the situation and was just very amazing in general. 5 stars for his great attitude and work ethic alone; he is the guy you want to speak to for any issues. More
by Deackerdie
Employees Worked With
Patrick Tansey
November 26, 2019
Great Service Again Notified to take my 2016 4-Runner in for airbag recall. Patrick had ordered my parts set aside to make sure they would be there ahead of time. Calle Notified to take my 2016 4-Runner in for airbag recall. Patrick had ordered my parts set aside to make sure they would be there ahead of time. Called me in less than 2 hours - done! Thank you. More
by halrhea
Employees Worked With
Patrick
September 21, 2019
The best in town We have been coming here for years and all of our vehicles are Toyotas. The staff both Service & Sales are top notch. I highly recommend this dealersh We have been coming here for years and all of our vehicles are Toyotas. The staff both Service & Sales are top notch. I highly recommend this dealership More
by Usafccf
Employees Worked With
Pat
