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Panama City Toyota

Panama City, FL

4.7
2,920 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,920 reviews

April 22, 2024

The staff is always there to please. Joseph did a great job making sure repairs and service was done properly and complete. More

by GMAGIDSON
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Comfort, confidence, friendly atmosphere, safety, always welcomed warmly, always have questions answered or explained. Don’t trust nobody else. More

by HEAD4885
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Car needed service and repair after purchase , came back twice for them , still no complete fixed. They don’t know how to reset service light ! More

by COTY50
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Recommend Dealer
No
Employees Worked With
John Gause
April 22, 2024

Reliable, fast and great customer service always! I’ve owned Toyotas for years and have always counted on Panama City Toyota for maintenance and service. Never disappointed. More

by Rebecca Hughes
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Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Pat was very helpful and knowledgeable about what was needed with the service required for our vehicle. More

by mark126804
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Recommend Dealer
Yes
Employees Worked With
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Everyone we worked with in completing our lease buyout were very helpful in explaining how it worked, the steps involved and the total cost. More

by tamsimron
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Seedorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (sales manager), Nathan? (finance manager)
April 21, 2024

The purchasing experience was very easy. Financing was straight forward, and the whole process from the time I pulled into the parking lot to the time I was back on the road only took about More

by Eric
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Recommend Dealer
Yes
Employees Worked With
John Gause
April 21, 2024

They push a little too hard for scheduling service, but they get the job done. Can’t ask for more than that. More

by GZ6258
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Great service from the staff, Patrick in the service department is a must 10/10 stars More

by ryansolana99
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Tansey is a 10/10 stars
April 21, 2024

I have had issues with the service here, seems hit or miss. Once for a wiring harness a rodent caused, and that went fairly well. The second I called about the radar cruise control, talked to the servi More

by Glenn
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Service Time
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Recommend Dealer
No
Employees Worked With
Strassler
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