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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
Verified Customer
April 21, 2023
Was a lot of work done was communicated with throughout service. waiting area was pleasant. service. waiting area was pleasant. More
by mtchalfont
Employees Worked With
April 20, 2023
John Nicholson provided great customer service! He was very helpful and glad he was my salesman! He was very helpful and glad he was my salesman! More
by payne20
Employees Worked With
April 20, 2023
Best customer service in town! Alex Salazar is professional grade. Definitely a customer for life! Alex Salazar is professional grade. Definitely a customer for life! More
by K_SEEDORF
Employees Worked With
April 20, 2023
Great service and let you know what going on with your vehicle,nice waiting room vehicle,nice waiting room More
by baitbear62
Employees Worked With
April 20, 2023
Dealership is Great Thomas always takes care of me. However your prices on estimated repairs is way out of line. My fog light bulb was burned out they wanted 170.00 to replace I replaced it for 18.00 a However your prices on estimated repairs is way out of line. My fog light bulb was burned out they wanted 170.00 to replace I replaced it for 18.00 and did it myself in 2 minutes. They wanted 45.00 to change air filter, I bought one for 17.00 and did it in 3 minutes when they wanted 20 dollars labor. But otherwise the service department is great to work with More
by PARTTIMEMISTRESS
Employees Worked With
Thomas
April 20, 2023
Sales rep John Gause did an excellent job. ..IF i was still hiring people he would be one of my first choices ! We will come back if we need another vehicle !! ..IF i was still hiring people he would be one of my first choices ! We will come back if we need another vehicle !! More
by jwhyde1
Employees Worked With
John Gause
April 20, 2023
Their staff are, friendly, active, attentive, courteous overall just great and they have excellent quality service! 👏 overall just great and they have excellent quality service! 👏 More
by UGANDA M WILLIAMS SR
April 19, 2023
Fast service without any complaints, scheduling appointment was fast and easy. My service advisor Patrick Tansey always keeps me informed as to work needed now or will be needed in the near future. appointment was fast and easy. My service advisor Patrick Tansey always keeps me informed as to work needed now or will be needed in the near future. More
by georgiadog01
Employees Worked With
Patrick Tansey
