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Panama City Toyota
Panama City, FL
2,896 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,896 reviews
May 20, 2023
Treat you like family always a good experience every time me and my wife both have Toyotas me and my wife both have Toyotas More
by CKELLY3060
Verified Customer
May 20, 2023
Good Excelent service, the people was nice , I like because has the service of shuttle that is a good point, I would like get a coffee when I wait for the service!!!! Thanks. because has the service of shuttle that is a good point, I would like get a coffee when I wait for the service!!!! Thanks. More
by CHARMARJE@GMAIL.COM
Employees Worked With
Parts
May 19, 2023
Quick acknowledge of presence, pretty much forgotten for hours after that, is water, etc available ? I am very disappointed that my car was not washed after being there for 6hr hours after that, is water, etc available ? I am very disappointed that my car was not washed after being there for 6hr More
by Seanericwilliams
May 19, 2023
The service provided by Thomas and the dealership has been excellent. We have complete confidence in the work that has been provided from repairing of our vehicles to the wonderful detailing of our vehi been excellent. We have complete confidence in the work that has been provided from repairing of our vehicles to the wonderful detailing of our vehicles. More
by thompson.mary123
May 19, 2023
Great was a very positive experience. .Thomas Montgomery was vey helpful. Great great great great .Thomas Montgomery was vey helpful. Great great great great More
by lanford
Employees Worked With
May 19, 2023
Always great service I like the video screen showing each vehicle in progress or working. Service managers are informative and polite. vehicle in progress or working. Service managers are informative and polite. More
by bgalvery
Employees Worked With
Other Employees :
Tom Cash, Alex Salazar
May 19, 2023
Every time I come for maintenance your service crew are right there. They always treat me with respect and are very professional. I highly recommend you. right there. They always treat me with respect and are very professional. I highly recommend you. More
by Rudy
Employees Worked With
May 19, 2023
Very fast service they were also very attentive. The service rep was very polite as always. When my warranty is up I will continue to use them. The service rep was very polite as always. When my warranty is up I will continue to use them. More
by SICRIDE777
Employees Worked With
May 19, 2023
Joseph Overby is knowledgeable & pleasant to work with. Service work is provided efficiently. I rarely wait more than an hour and the waiting area is comfortable. Thanks for doing a GREAT job. Service work is provided efficiently. I rarely wait more than an hour and the waiting area is comfortable. Thanks for doing a GREAT job. More
by SHERRIEROSE.LEE
Employees Worked With
