Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Panama City Toyota
Panama City, FL
2,897 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,897 reviews
May 29, 2023
Expected quality of service delivered each time we service our Highlander for the last nine years service our Highlander for the last nine years More
by Deerwood Guy
Verified CustomerEmployees Worked With
May 27, 2023
I think they did a great job. However, it was expensive. I think they could have included a key fob for that price. They did a good job. It took much longer than I thought, but ov However, it was expensive. I think they could have included a key fob for that price. They did a good job. It took much longer than I thought, but overall it is as it always is. Done properly. More
by cabreeze2012
Employees Worked With
May 27, 2023
I liked the leasing info online and quick response to my email. At the dealership John Nicholson was very helpful and informative and very polite. email. At the dealership John Nicholson was very helpful and informative and very polite. More
by Nanfroe
Employees Worked With
May 27, 2023
The wait was not that long and I was kept informed what was going on with my truck and what the truck needed was going on with my truck and what the truck needed More
by EMERALDOZMO
May 27, 2023
Very professional staff and team. Outstanding customer service and with Cafe FJ and the Heritage Collection vintage car museum, simply a great place to hang out! Outstanding customer service and with Cafe FJ and the Heritage Collection vintage car museum, simply a great place to hang out! More
by Sandgreens
Employees Worked With
Other Employees :
Alex Salazar
May 27, 2023
Professional, Convenient and I have been purchasing my Toyotas and servicing them at PCT for the last 15 years. Toyotas and servicing them at PCT for the last 15 years. More
by MBELKADY
Employees Worked With
