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Panama City Toyota
Panama City, FL
2,897 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,897 reviews
May 29, 2023
Excellent and supportive experience. We were treated like friends, supported through the daunting process of of making decisions with patience and attention. Total lack of pressure and We were treated like friends, supported through the daunting process of of making decisions with patience and attention. Total lack of pressure and stress, we were kept in the loop and when the happy day came to pick up our new vehicle, the fine tuning and paperwork were almost as fun as driving my car off the lot. Thank you for the warm support. Ben, Roland, Troy… you Guys ROCK. Thank you!!! More
by vickyautrycdt
Verified Customer
May 29, 2023
Post Sale they aren't as eager ymto fulfill requests. Finance dept Troy was extremely push & fast talking n had trust issues with him. Finance dept Troy was extremely push & fast talking n had trust issues with him. More
by rmr1101fr@gmail.com
May 29, 2023
Everyone was so kind and knowledgeable about my situation. The work was done in a timely manner and at a reasonable price. situation. The work was done in a timely manner and at a reasonable price. More
by mark126804
May 29, 2023
They were great, very friendly and got the job done very quickly.I would recommend their service department to anyone. quickly.I would recommend their service department to anyone. More
by Raykistler
Employees Worked With
May 29, 2023
In the three years at Toyota I have received outstanding service, communication and scheduling that fits my needs. Thanks for the dedication and hard work in the service department. service, communication and scheduling that fits my needs. Thanks for the dedication and hard work in the service department. More
by airearnest
Employees Worked With
May 29, 2023
Clean, professional, fast service but the price for oil change is really high this time than last time I was there! change is really high this time than last time I was there! More
by Ko_farahat
Employees Worked With
May 29, 2023
The team did whatever was needed to make me a happy customer.Thanks Panama City Toyota. customer.Thanks Panama City Toyota. More
by tomdragland
May 29, 2023
Trey is the best. He takes such good care of us and answers all of our questions. We drive from Freeport because of the service we get. He takes such good care of us and answers all of our questions. We drive from Freeport because of the service we get. More
by Mimi
Employees Worked With
May 29, 2023
There is someone that meets you at your car before you get out and takes your information .Very nice and clean in setting area. Works are always nice. get out and takes your information .Very nice and clean in setting area. Works are always nice. More
by elnoracollins
