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Panama City Toyota
Panama City, FL
2,897 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,897 reviews
June 09, 2023
The service was good but the wait was almost an hour before they began the oil change even with an appointment. before they began the oil change even with an appointment. More
by AACTIONAMERICAN
Verified CustomerEmployees Worked With
June 08, 2023
Would be 5 stars if I had received refund for missing cables. Still waiting for check. cables. Still waiting for check. More
by a_barnette
Employees Worked With
June 08, 2023
They do a very good job on my car every time I go to have an a oil changed and tire rotation they did an excellent job, I am very happy for what they do to my car thank you Toyota dealer shop. an a oil changed and tire rotation they did an excellent job, I am very happy for what they do to my car thank you Toyota dealer shop. More
by Arcegagirl64@gmail.com
Employees Worked With
Other Employees :
Tom Cash, Alex Salazar
June 08, 2023
Excellent service and attention to detail while changing the oil because we have a magnetic oil plug which has special instructions for removal and reinstalling because it is not a threaded plug. We make s the oil because we have a magnetic oil plug which has special instructions for removal and reinstalling because it is not a threaded plug. We make sure written instructions are on the dash for the tech. It always goes well. More
by Diana
Employees Worked With
June 08, 2023
Friendly and helpful people. Thanks for taking care of my car! See you next time! Thanks for taking care of my car! See you next time! More
by wallacewarren
Employees Worked With
June 08, 2023
Process was very smooth and stress free. All financing, pricing and warranties were explained in detail as requested. Very prompt response to questions and requests regarding the vehicle. All financing, pricing and warranties were explained in detail as requested. Very prompt response to questions and requests regarding the vehicle. More
by KIRSTICRASH
June 08, 2023
I seem to always have a large wait time even for 1 tire replacement I was there for 3 hours and I had an appointment but I am always treated well and feel that there is honest dealing replacement I was there for 3 hours and I had an appointment but I am always treated well and feel that there is honest dealing More
by Nbalance
Employees Worked With
