Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Panama City Toyota
Panama City, FL
2,920 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,920 reviews
May 11, 2024
Normally I hate going to dealerships. This was a smooth buying process. Amber was great and professional. This was a smooth buying process. Amber was great and professional. More
by Barry P
Verified CustomerEmployees Worked With
May 11, 2024
Patric Tansey always does a great job for us. Fair prices and quality work are always provided Fair prices and quality work are always provided More
by Usafccf
Employees Worked With
May 11, 2024
Always get good service at this dealership. Everyone is very nice, professional, and helpful. Had to leave car and did not wait long for courtesy van. Everyone is very nice, professional, and helpful. Had to leave car and did not wait long for courtesy van. More
by ssimpson001
Employees Worked With
May 11, 2024
Austin did a great job with my nephews car that had to be towed there. Alternator and battery dead. Had it completely fixed and ready to go in no time at all. Runs perfect now. Thank you!!!! towed there. Alternator and battery dead. Had it completely fixed and ready to go in no time at all. Runs perfect now. Thank you!!!! More
by CINDYSGRILLO
Employees Worked With
Austin
May 10, 2024
Not happy after my last service. First, I was sold a package for electronic parts on my vehicle when I bought it and was told it would cover anything electric on the vehicle. The fir First, I was sold a package for electronic parts on my vehicle when I bought it and was told it would cover anything electric on the vehicle. The first electric part that goes out and it is not covered. The door lock actuator went out and I was told it should be covered by my warranty but of course it was not. Then I had a tire issue which I told them prior and they said nothing was wrong. Well it kept happening, so I had them look at it again. They end up replacing my whole tire for free because they messed something up on it, which was great, but never told me what happened and did not make me aware of this until I picked it up. I would have paid for a second tire as the other one has 50,000 miles on it, so I would like them to wear the same. Not sure why they would not take the time to make me aware of this incident. Anyway, very frustrated with them and will likely not buy another vehicle here. More
by todd.zaborski
Employees Worked With
Not sure of my service persons name
May 10, 2024
Good, service, good people, very good conditions in living room , clear, Well-trained staff and mechanics,. I recommend it for Toyota car owners living room , clear, Well-trained staff and mechanics,. I recommend it for Toyota car owners More
by oleggorod777
Employees Worked With
Other Employees :
Ken Julian, Henri Harrison, Nathan Lilavois, John Gause
May 10, 2024
Panama City Toyota has always been upfront and honest about everything I’ve needed them for. Pricing and expectations are always clear and upfront. about everything I’ve needed them for. Pricing and expectations are always clear and upfront. More
by nichols757
Employees Worked With
Watson
May 10, 2024
Very pleasant place and clean. Everyone was nice and did not have to wait for service. Everyone was nice and did not have to wait for service. More
by swearingtonstacey3
Employees Worked With
May 10, 2024
I was assigned Trey Miller as my service technician. He was very courteous and answered all my questions. Have to make some tough choices on a 22-year old Toyota Camry. I used to wonder my return on He was very courteous and answered all my questions. Have to make some tough choices on a 22-year old Toyota Camry. I used to wonder my return on investment on this car - but now think it will last at least another decade. More
by mp2251
Employees Worked With
