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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
June 25, 2023
We were on vacation and had problems with our Toyota. We got the vehicle into the shop late in the afternoon and they called the next morning by about 10:00 AM and had it repaired. Excellent service and We got the vehicle into the shop late in the afternoon and they called the next morning by about 10:00 AM and had it repaired. Excellent service and didn’t try to take advantage of us because we were from out of town. Highly recommend. More
by David Money
Verified CustomerEmployees Worked With
June 25, 2023
Panama City Toyota contacts you for scheduled appointments. Always a big plus for me. The waiting time is minimal at best from the time you drop off vehicle for servicing to the time they deliv appointments. Always a big plus for me. The waiting time is minimal at best from the time you drop off vehicle for servicing to the time they deliver it back to you. More
by BAVARIANMIKE1
Employees Worked With
June 25, 2023
Very good service. finished in good time and service advisor was courteous and called to let me know when it was done finished in good time and service advisor was courteous and called to let me know when it was done More
by donhurst
June 25, 2023
Everyone from the salesmen to the finance people were extremely knowledgeable and attentive. They were a pleasure to deal with. I look forward to many years as a satisfied Toyota customer. extremely knowledgeable and attentive. They were a pleasure to deal with. I look forward to many years as a satisfied Toyota customer. More
by Mwm2237
Employees Worked With
June 25, 2023
Courteous, very nice very clean and very friendly people and John Nichols was a great salesman and John Nichols was a great salesman More
by NDFISH2
Employees Worked With
June 25, 2023
My experience at Panama City Toyota was outstanding. The sales managers, my salesman, John, and the finance department were all most helpful. I am now enjoying my Highlander. I’m a faithful Toyota girl… The sales managers, my salesman, John, and the finance department were all most helpful. I am now enjoying my Highlander. I’m a faithful Toyota girl… More
by Heather
June 25, 2023
They are always friendy when i get my Maintenance done. And explain what they have done And explain what they have done More
by purplequeen2001
