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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
June 26, 2023
Alex was great 10/10, excellent customer service and consistently the same attitude and mindset with every interaction. No issues with the service rep. PC Toyota Service has gotten worse every year s consistently the same attitude and mindset with every interaction. No issues with the service rep. PC Toyota Service has gotten worse every year since 2010. Often when you arrive, the first question is “do you have an appointment?” - the guys are looking to turn you away! I suggest everyone buy a Toyota due to reputation but I then follow it up with, don’t expect Panama City Toyota to do what’s right if you buy it from them. They could care less about repeat customers, especially since the hurricane. Heck, I’ve had PC Toyota try and tell me they couldn’t help me with a nail in the tire issue when I had an “unlimited mileage warranty + tire coverage”. Too busy to help Loyal customers. PC Toyota taught me to not accept the first answer and just tell the rep “no, I want this.” Never thought I’d be mentally preparing myself to combat an oil change. More
by Egg
Verified CustomerEmployees Worked With
Tom Cash, Alex Salazar
June 26, 2023
Patrick is always very happy, helpful. All around great experience when I go in for service. Usually very fast service. All around great experience when I go in for service. Usually very fast service. More
by bigvincent04
Employees Worked With
June 26, 2023
Service is always great and staff is very polite and helpful. Waiting area is the best. helpful. Waiting area is the best. More
by aprscott123
Employees Worked With
June 26, 2023
Professional very curious nice company salesman was on his game. Answered all my questions great experience his game. Answered all my questions great experience More
by Melissa Barnes
Employees Worked With
June 25, 2023
The service team provided great service and they were able to fit me in right away. able to fit me in right away. More
by Mike M
Employees Worked With
June 25, 2023
Very busy! ! Does not look for cars coming in for service at 1:00. Must go inside for a service rep. ! Does not look for cars coming in for service at 1:00. Must go inside for a service rep. More
by PMARTINA
Employees Worked With
June 25, 2023
Make a appoint. i neef to make a appoint .can you direct me to this function. I would be greatfull. Tha k you. I am waiting for your redponse thank you. i neef to make a appoint .can you direct me to this function. I would be greatfull. Tha k you. I am waiting for your redponse thank you. More
by REPERK
Employees Worked With
June 25, 2023
The best service department around. Would never go anywhere else! Patrick Tansey is the best! Would never go anywhere else! Patrick Tansey is the best! More
by RHUSLEY
Employees Worked With
June 25, 2023
My experience with your salesman Reid Wynn was outstanding. This man goes above and beyond. We after all came back within 6 months to purchase another truck from Reid outstanding. This man goes above and beyond. We after all came back within 6 months to purchase another truck from Reid More
by gmichaels20
Employees Worked With
