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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

June 30, 2023

The service was quick and painless for me and my pocketbook. I will be using them again. More

by thorton555
Recommend Dealer
Yes
Employees Worked With
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

We always get good service. The guy we deal with Matt Rowe is a very nice guy More

by WADRAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

He greeted me. He introduced himself. He had the car serviced within 30 minutes. That's all I have to say. More

by pc3900
Recommend Dealer
Yes
Employees Worked With
I am old. The experience was great. He was very efficient and knowledgeable.
June 30, 2023

Highly recommend! I did not have an appointment but the service folks gladly worked me in. All routine maintenance was done throughly. More

by Jennijr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Service is always good. People are always the friendliest and it is so much fun to get coffee from the coffee shop. More

by HEHANLEY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Excellent Pat takes care of me. What else can I say. I’m happy and my car is happy. More

by KENZIE1624
Service Time
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Salazar
June 29, 2023

The service people were great. It didn't take long! The waiting area was comfortable. More

by elaine5
Service Time
Recommend Dealer
Yes
Employees Worked With
I can't remember.
June 29, 2023

Timely courteous and very efficient. Explained things clearly. Reviewed potential problems and their costs thanks More

by d0087
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

I was extremely pleased with this dealership. They give excellent sales and service. John Nicholson went above and beyond! I will not go anywhere else. More

by LSTRETCH825
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

The service department staff at Panama City Toyota consistently demonstrate their outstanding customer service skill set. I always look forward to my next appointment. More

by buddy.beavers
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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