Panama City Toyota

Not impressed at all with Alex. First time we brought it in the guy was awesome. Walked us to the car, asked if we had any questions, just very professional. When he came out ask First time we brought it in the guy was awesome. Walked us to the car, asked if we had any questions, just very professional. When he came out asked why I was there, waiting or not. Said ok thank you.....not if I was having any other problems. When I returned to pick it up, had to wait for him to do paperwork and never told me where the car was parked, crazy I had to walk around looking for it...... Will probably go to Ft Walton next time and try them out More

Thomas was very good about letting me know about the service items, total cost, and status of the service. The dealership is sufficiently setup to support teleworking while your vehicle is being servic service items, total cost, and status of the service. The dealership is sufficiently setup to support teleworking while your vehicle is being serviced - ample workspace and fast WiFi. More

Always excellent service. Patrick Joseph and Rolland. GreT guys very informative. They kept me updated with the vehicle progress. Thank you Patrick Joseph and Rolland. GreT guys very informative. They kept me updated with the vehicle progress. Thank you More

It was very fast and easy, staff were awesome didn’t have to wait long to wait long More

I used to take my car all the way over to the Lexus dealership for service. I will never go back. This dealership service is better, faster, more personable, cleaner, friendlier and overall better expe dealership for service. I will never go back. This dealership service is better, faster, more personable, cleaner, friendlier and overall better experience! Highly recommend!! More

Still something wrong with my car after told it was good to go and also paid almost 2k to "supposed to get it fixed to go and also paid almost 2k to "supposed to get it fixed More

I was really impressed with the service at Toyota. I had a 3 o’clock appointment to have a new key programmed and the service was fast and professional. I had a 3 o’clock appointment to have a new key programmed and the service was fast and professional. More

I had a 1 pm appointment and still had to wait behind those that just drove in. In luding some that drive up after I did those that just drove in. In luding some that drive up after I did More

It took 7 hours to have an oil change and new tires. I was told it would take 3 hours. I payed 1800. I was told it would take 3 hours. I payed 1800. More

Service dept repairs the wrong thing then charges more (inc diagnostic fee) to have it correctly fixed. 2022- my 06 tundra wouldn’t start. Seemed to be a security system issue. Pan City Toyota said it (inc diagnostic fee) to have it correctly fixed. 2022- my 06 tundra wouldn’t start. Seemed to be a security system issue. Pan City Toyota said it’s the starter and replaced for $550. Get in my truck and horn honks continuously but it starts.i pull the horn fuse. 2023 a year later. Still no horn but whatever. Truck won’t start. Same as original issue. Call dealer. Get snarky responses about why didn’t i bring it back in last year (I don’t want to keep flushing $$ down the toilet). This time the dealer.CORRECTLY diagnoses the issue. There is an aftermarket security system that needs removal. $750 later the security system is out but now it takes 1-7 attempts to get my starter to catch. Later 2023- truck stops working. Beeping. Appears as though starter is catching fire. Towed to dealer. Told my battery wiring was ruined when battery shifted due to not being properly secured. My fault. $380 later told its all good. Surprise! It’s not all good. Takes 1-7 times to start. About $1600 to get a security system removed and my truck barely starts on a 1 year old starter More