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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

July 07, 2023

Panama City Toyota has always exceeded my expectations! I would highly recommend them for sales and service. More

by LSTRETCH825
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
John Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland
July 06, 2023

Clean, good atmosphere, nice friendly people with good & helpful attitudes . . A pleasure to do business with More

by CASEY.WINDRIDER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

My radio still doesn’t work after 5 attempts Just not getting a solution yet and it is difficult to keep taking it back More

by DrFichyer
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Don’t know them
July 05, 2023

The dealership was helpful in finding me the perfect car and always had people available to answer my questions. More

by Nicholasdewolf77
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Very rude to customers and service takes a very long time even with an appointment and when you ask about how much longer for your car after you’ve already been waiting about an hour the service advisor tell More

by MEKYLABROWN88
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash
July 05, 2023

I have very excellent service everytime I take it in to them thank you so much for your excellent service I appreciate it. More

by cnyflgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash
July 05, 2023

The dealership on the sales side was wonderful to work with we only have positive things to say. As for getting the 5000 mile maintenance which was a scheduled appointment consisted of a tire rotation and More

by Shawnonpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Salazar
July 05, 2023

Matt Rowe was very helpful and friendly. We had to get a oil change while on vacation. He helped make the process quick and easy. More

by TheHardins3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Very professional i will be recommending this place. Thank you Trey Miller for your service and those that worked on my van. More

by Dluvly1ofelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

I just had my tires balanced & rotated, but it was done in a timely manner. I also have an orange light that comes on once in a while but doesn’t stay on long enough for me to read what it says. Matthew Ro More

by SHEILARUCKS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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