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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
July 07, 2023
I help and great service was amazing. I would recommend over and over again. Thank you all. I would recommend over and over again. Thank you all. More
by batistaidannis187
Verified CustomerEmployees Worked With
Other Employees :
Idannis Batista, Chuck Mun
July 07, 2023
Slow to check in, service writer and scheduler never agree on pricing, and a regular oil change for a ‘21 is $100? Previously, I had a warranty leak in headliner. They fixed the leak but refused to cl agree on pricing, and a regular oil change for a ‘21 is $100? Previously, I had a warranty leak in headliner. They fixed the leak but refused to clean/replace stained headliner. So I’m supposed to pay out of pocket for a warranty damage? More
by debhaley2017
Employees Worked With
No one has been great.
July 07, 2023
15 words, huh? Well this service and sales center ste hard to beat. They have been awesome! Well this service and sales center ste hard to beat. They have been awesome! More
by francisco05
July 07, 2023
Always communicate very well, great service, timely, professional. So nicd to havd considtent, excellent service. professional. So nicd to havd considtent, excellent service. More
by Tracysmith
July 07, 2023
The best around five star rating l give to Panama City Toyota all the employed and sales people can’t beat them join them sincearly Mr Donnelly Toyota all the employed and sales people can’t beat them join them sincearly Mr Donnelly More
by radsr8818
Employees Worked With
Other Employees :
Ken Julian, Jennifer Brown, Josey Nixon, John Gause
July 07, 2023
I have been a customer for 23 years and their customer service and service department is the best service and service department is the best More
by DEREKROB200
