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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
July 11, 2023
I love Panama City Toyota. They have the best customer relations. They realize how hectic life is and they work with your schedule. Their service department is the best for 200 They have the best customer relations. They realize how hectic life is and they work with your schedule. Their service department is the best for 200 miles, probably further, I just know the Toyota dealers I had had experience with. I have recommended them to friends and family. Can't beat their service anywhere these days. Keep up the good work. More
by Vicky
Verified CustomerEmployees Worked With
Don't remember their names but all that I had contact with were great.
July 11, 2023
I really like everyone who works there. They have very nice people. Not pushy either. They have very nice people. Not pushy either. More
by Dancing Queen
July 11, 2023
Just an outstanding bunch to do business with. Always top notch service and smiles when you deal with them. Best in Bay County and surrounding area. By far!!! Always top notch service and smiles when you deal with them. Best in Bay County and surrounding area. By far!!! More
by JNICHOLSON59
Employees Worked With
Other Employees :
Alex Salazar
July 10, 2023
Panama City Toyota has been my dealership for my Toyota for past 5 years. I make appointments for service and it is always a good experience. ! They have updates as I wait. Any work I have done is explaine for past 5 years. I make appointments for service and it is always a good experience. ! They have updates as I wait. Any work I have done is explained to me and questions are explained completely. I do recommend them to others as a good place to get my service. Thanks and keep up the great work ! More
by MIMIWILLIAMS0911
Employees Worked With
July 10, 2023
Always professional, courteous, and honest. I waited longer than I normally do this time, but my appointment was in the afternoon and I typically come in the morning. I waited longer than I normally do this time, but my appointment was in the afternoon and I typically come in the morning. More
by MICHIELE.WASHBURN
Employees Worked With
Alex Salazar
July 10, 2023
The best xxxxing service I’ve ever gotten! Holy xxxx that was amazing! Great service makes me hard as a diamond! Holy xxxx that was amazing! Great service makes me hard as a diamond! More
by katotakashi2
Employees Worked With
Other Employees :
Tom Cash, Alex Salazar
July 10, 2023
Patrick Tansey! Top notch customer service and represents Panama City Toyota service department with great leadership and work ethic! Always professional! Top notch customer service and represents Panama City Toyota service department with great leadership and work ethic! Always professional! More
by MONEP21
Employees Worked With
July 10, 2023
I wish I could remember the employees name who helped me in service at the end of my visit. It may be the two people that don't have pictures but definitely 5 stars. I didn't recognize him amongst the ones in service at the end of my visit. It may be the two people that don't have pictures but definitely 5 stars. I didn't recognize him amongst the ones pictured. Josh in parts went above and beyond. Thanks. More
by SarahBradford
