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Panama City Toyota

Panama City, FL

4.7
2,920 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,920 reviews

May 19, 2024

Kevin was very helpful and knowledgeable about the vehicles. However he did seem annoyed when I needed some time to think about a major purchase. More

by aleecia.f
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Thibodaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Seedorf
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Pat was very professional. He greeted me right on time for my appointment. The maintenance was performed quickly. It was an enjoyable experience. More

by delbertyoung3
Service Price Transparency
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Yes
Employees Worked With
Pat
May 18, 2024

They got the work done, but had trouble getting the right part ordered took an extra day other than that all was good! Will be trying the car out the next few months and love the fact there is a three-year More

by CMTMSI
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Didn’t try to upsell anything. Quick service. Keep me informed on the service progress. Service was reasonably priced. More

by jwnichol1965
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Every time I come in for a normal service, it seems that the service department finds something additional that "needs" to be done. More

by HEDBERG.JOHN
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Yes
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Don't know
May 18, 2024

Friendly, competant service. They were very helpful in rescheduling my appointment.I have recommended your dealership to family. More

by jackawagner
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Josh Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Wojciechowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

She was receptive of my needs. I was in a hurry, I didn’t have time to wait at the dealership for half the day. So she took care of everything! All I had to do was show up sign the More

by shaunm1981
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Recommend Dealer
Yes
Employees Worked With
Ben Thibodaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Morros
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

My experience was very nice. The salesperson was helpful and responsive to all my questions. More

by kevin.tranum
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dale Saga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Service Manager Chris Watson was extremely professional. I had a small issue with work that was done and he fixed it quick and made sure I my Issue was resolved and I was completely satisfied. I will defi More

by Alaskalady55
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Patrick is great to work with. Had two vehicles to be serviced and he helped make it an easy process. More

by TMMILLER62
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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