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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
Verified Customer
July 13, 2023
Thank you for helping my daughter’s truck put the spare back into its place. We really appreciate that. Will keep you in mind for the next flat tire. back into its place. We really appreciate that. Will keep you in mind for the next flat tire. More
by ammonscheyenne10
July 13, 2023
I have always despised the whole process of buying a new vehicle, but this time it was much different. I had a wonderful experience with my sales person and with the finance manager. They made the process v vehicle, but this time it was much different. I had a wonderful experience with my sales person and with the finance manager. They made the process very easy and smooth. More
by alisa.hunter322
Employees Worked With
Troy Lassiter, John Gause
July 13, 2023
Convenient, fast, thorough. Great accommodations for waiting. I dont have 15 words la la la la. Great accommodations for waiting. I dont have 15 words la la la la. More
by wrigs48
Employees Worked With
July 13, 2023
It's a okay dealer, I just got the car my daughter wanted. And she's been happy with it. wanted. And she's been happy with it. More
by sheila111562
Employees Worked With
July 13, 2023
Helpful , professional , and timely ! I was waited on within a few minutes . Staff was knowledgeable ! I was waited on within a few minutes . Staff was knowledgeable ! More
by judybowers2020
Employees Worked With
July 13, 2023
The auto service has been fine for all my scheduled service appointments. Not the fastest but the wait has been acceptable for quality service. service appointments. Not the fastest but the wait has been acceptable for quality service. More
by buspur3
July 13, 2023
I had an appointment at 11:00am. I arrived at 10:50am. Not one person came up to me to greet me and take my name. At 11:25 I had to walk in and find some one to help me. I had someo I arrived at 10:50am. Not one person came up to me to greet me and take my name. At 11:25 I had to walk in and find some one to help me. I had someone waiting on me to transport me back to work. Toyota could at least taken my keys so I could have left. My 55 minute estimated appointment took around 2 1/2 hours. I think I will take my business elsewhere in the future. More
by BH
Employees Worked With
July 13, 2023
As usual, it was as a quick and easy service. The staff was helpful, friendly, and cordial. The staff was helpful, friendly, and cordial. More
by jerdlitz
Employees Worked With
