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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
July 21, 2023
Normally same guy who does my check out and mx updates. Good dude. Friendlier each time. Talked about his kids bday and family. He’s the one I look for because if he isn’t a good dude at least he’s good at Good dude. Friendlier each time. Talked about his kids bday and family. He’s the one I look for because if he isn’t a good dude at least he’s good at presenting a customer service face for me. First time use of shuttle and both attendants were polite. More
by DSPICER31
Verified CustomerEmployees Worked With
July 21, 2023
The fort walton beach toyota, you get free cookies and yogurts and starbucks I was surprised there was a fee yogurts and starbucks I was surprised there was a fee More
by RITAMSMILEY
Employees Worked With
July 21, 2023
Pat Ramsey was wonderful- so polite and gentlemanly. I will go back very soon !!amen I will go back very soon !!amen More
by DOCAOC
Employees Worked With
July 21, 2023
Very unfriendly people work there very unhelpful people work there. It seemed they wanted to get you in and out quick but it did take over 2 1/2 hours. work there. It seemed they wanted to get you in and out quick but it did take over 2 1/2 hours. More
by dodex58
Employees Worked With
July 20, 2023
I just purchased my 4th car from PCT and it was the easiest ever from my technicians advice to my purchase experience to driving my car home. easiest ever from my technicians advice to my purchase experience to driving my car home. More
by ARTLEEDREWES
July 20, 2023
PCT has the best dealership i've ever used. From service to sales Outstanding people From service to sales Outstanding people More
by mattd
July 20, 2023
I love getting my car serviced at Panama City Toyota Service Department. The team is always friendly and helpful. The wait time is not very long. They always get me in and out! Service Department. The team is always friendly and helpful. The wait time is not very long. They always get me in and out! More
by LACRETHIAMiddleton
Employees Worked With
