Back

Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
Contact Dealership

959 West 15th Street

Panama City, FL

32401

Directions

By Type

Showing 2,898 reviews

July 29, 2023

good and very customer oriented place. I'm using this service center for 7 years. very reliable and nice inside. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Had a 10am appointment for brakes and didn’t get car back until 5 pm! More

by lmultimom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Montgomery
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Satisfied His kindness care by customer. He do a good job, and I appreciate everything that y'all teach him. More

by garyjunior79
Recommend Dealer
Yes
Employees Worked With
Joseph
Jul 28, 2023 -

garyjunior79 responded

Caring human being, and he take care of his customers and make sure the car is perfect

July 28, 2023

We glad you help us and we will be back soon we only trust Toyota with our Toyota Tacoma. We wouldn’t put nobody else in the hands of a truck. More

by ammonscheyenne10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Weston Burns did great job w sales experience. Made it easy. Finance office was quick and worry free as well. More

by zachary10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Burns
July 28, 2023

Chris the manager and jonalsoathan are awesome my last d cruiser needed serious repair they knocked it out the park More

by yodasmama3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan , John Gause
July 28, 2023

Everyone that works there is knowledgeable, accommodating and friendly, both in the sales and the service departments. More

by Michael Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Quick and friendly service and staff. Exceptional customer service by checking on you and providing updates. More

by DEBORAHLCARTER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Result for an initial inspection for service was given in a step process rather than ‘And also’ manner. The information should be ‘number one concern we found and then number two followed by details. More

by DOC1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

This was a great place, with attentive and friendly staff. I appreciate all the help! More

by alanita1015
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Thibodaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Lilavois
...
156
...