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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
August 06, 2023
No delay, 7:30 appointment and it was started on time. Courteous, friendly, efficient. Comfortable seating while I waited for car to be serviced. Courteous, friendly, efficient. Comfortable seating while I waited for car to be serviced. More
by GWYNETH
Verified CustomerEmployees Worked With
August 06, 2023
The service writer is great. But $80 plus for an oil change is to much. But $80 plus for an oil change is to much. More
by walshanater
Employees Worked With
August 06, 2023
Ridiculous long wait to complete a cash transaction. Once in the finance office we were taken care of quickly. Over an hour wait to get to that point Once in the finance office we were taken care of quickly. Over an hour wait to get to that point More
by riegelmayer
August 05, 2023
Was totally disappointed. Scheduled 15k maint and ultimate detail. I rented car because it would take all day, after 8.5 hrs. vehicle was only washed when handed back to me wi Scheduled 15k maint and ultimate detail. I rented car because it would take all day, after 8.5 hrs. vehicle was only washed when handed back to me with a $200+ bill. I was reimbursed only partially what the day with this dealership cost me. More
by dlknesz
Employees Worked With
August 05, 2023
If you don’t buy from them they don’t really care about your service your service More
by NateStarr18
August 05, 2023
Wouldn't go anywhere else! ! Has been an amazing experience the past almost 3 years!!!! ! Has been an amazing experience the past almost 3 years!!!! More
by PAA8273
Employees Worked With
August 05, 2023
Everyone I encountered in the service dept was friendly and courteous. Check-in was fast and easy; actual service time was faster than promised. Communication was very good at every step. Highly recommend. and courteous. Check-in was fast and easy; actual service time was faster than promised. Communication was very good at every step. Highly recommend. More
by degassman
Employees Worked With
Other Employees :
I think it was Alex but there’s no picture , Alex Salazar
