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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
August 11, 2023
In the past very dependable service. The world today is not at all the same as it was in the past. We all have to work harder to gain trust as we have known in the past. The world today is not at all the same as it was in the past. We all have to work harder to gain trust as we have known in the past. More
by alewis2547
Verified CustomerEmployees Worked With
Difficult to remember specifics
August 11, 2023
Excellent customer service! The service and parts needed for my vehicle were explained in detail. The service and parts needed for my vehicle were explained in detail. More
by Ceruleanseadolphin
August 10, 2023
Service was quick but could not get car wash and vacuum that I requested when I made the appointment. This service was much better than when I stopped by the previous week because air conditioner did not s that I requested when I made the appointment. This service was much better than when I stopped by the previous week because air conditioner did not seem to be working properly. I received no service . More
by leahlbh
Employees Worked With
August 10, 2023
Had a fantastic experience buying a vehicle with John Gause as well as Kody Clemmons. I was able to text and continue my workday and during the time I was at the dealership I was able to do business and Gause as well as Kody Clemmons. I was able to text and continue my workday and during the time I was at the dealership I was able to do business and John conducted the transaction in an efficient manner. I highly recommend John Gause to anyone looking for a vehicle. Thanks! More
by bubbamccants
August 10, 2023
I’m very happy with the service and care I received while going through the process of purchasing a new vehicle. going through the process of purchasing a new vehicle. More
by martin.l.long9
August 09, 2023
I brought my 2018 tundra in for a battery change. My backup reverse cam was working before I brought it in. Now after it is not even showing up on my Navi. Called and all I get is the run around My backup reverse cam was working before I brought it in. Now after it is not even showing up on my Navi. Called and all I get is the run around More
by Tinale727
Employees Worked With
August 09, 2023
Panama City Toyota - Patrick was very efficient, friendly, knowledgeable and explained the warranty work that was completed on my Toyota truck. friendly, knowledgeable and explained the warranty work that was completed on my Toyota truck. More
by JSCRANFORD416
Employees Worked With
August 09, 2023
Great service people. You will get the best service at panama city Toyota .Great Dealership. You will get the best service at panama city Toyota .Great Dealership. More
by TEEDSS
Employees Worked With
