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Panama City Toyota

Panama City, FL

4.7
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,898 reviews

August 18, 2023

Amber was absolutely amazing. She communicated clearly with us and even prepared everything so we wouldn’t have to wait long with all the paper signing. She made the whole experie More

by Jennifer.vesper
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Yes
Employees Worked With
Amber Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Everything was handled as requested an in a timely manner with no problems. Service delivered as promised. More

by cstout4015
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Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Anna was awesome, very helpful and smart. She made the process very easy and put me in a beautiful truck. More

by matt.thomas1517
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Recommend Dealer
Yes
Employees Worked With
Anna Morros
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Excellent buying experience! Everyone I interacted with was great to work with and provided friendly, efficient, timely, and personalized service and information. Highly recommen More

by Michael
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Yes
Employees Worked With
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Knowledgeable about the vehicles, answered all questions without being pushy. Made us feel comfortable, accomplished all parts of the process in a timely manner. More

by empire.transload
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Recommend Dealer
Yes
Employees Worked With
Ben Thibodaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Randy was great. Easy purchase. I would buy a vehicle from him again. God job More

by sctttoth
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Recommend Dealer
Yes
Employees Worked With
Randy Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Always treated kindly and efficiently. I never feel like I’m overcharged. Very polite pleasant employees. They keep us posted on the status of my car. More

by BINGHAM_ANN
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

There’s no point in making an appointment they will take 3-4 hours after the appointment time to even start a simple oil change. It’s better to just do it yourself More

by weireverywhere69
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Salazar
August 17, 2023

Always take great care of our vehicle. Service department hours are convenient and Joseph is the best. More

by EAGLESPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Terrific customer service, clean, professional and easy to deal with! Joe is fabulous in service. More

by jillgrimes222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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