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Panama City Toyota
Panama City, FL
2,898 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,898 reviews
Verified Customer
August 19, 2023
Dropped off without a appointment and they got it done in a very timely manner. a very timely manner. More
by WILLIAMWYATT8
Employees Worked With
Other Employees :
Alex Salazar
August 19, 2023
Service Center is always great to work with. Their service center is the main reason I chose Panama City Toyota when I decided to purchase a new vehicle. Unfortunately, the sales department can' Their service center is the main reason I chose Panama City Toyota when I decided to purchase a new vehicle. Unfortunately, the sales department can't seem to find a vehicle for me. I hate begging to spend money, but it's been about 3 months and still no new car. More
by bfauth
Employees Worked With
Mr Unknown
August 19, 2023
If you want a great experience, you need to ask for Mark Barton. I live out of state and was nervous about the transaction. Mark went out of his way to make sure I was in the know. Communicated clearly and Barton. I live out of state and was nervous about the transaction. Mark went out of his way to make sure I was in the know. Communicated clearly and truly showed me care and support. It’s apparent that this is just the type of person that Mark is and I know he would treat you the same way. This was my personal experience and if you want an honest salesman with integrity, make sure to ask for Mark! More
by Jason M
Employees Worked With
August 19, 2023
Anna Morros knocked it out of the park, especially being new to the sales floor. Every question asked she knew or got the answer. We are enjoying our 2023 4Runner! Thank you so much Anna!! new to the sales floor. Every question asked she knew or got the answer. We are enjoying our 2023 4Runner! Thank you so much Anna!! More
by steven.tayfel
Employees Worked With
August 18, 2023
All went well everyone was nice and friendly check some things I asked for and tole all was good things I asked for and tole all was good More
by TONYSELLERS64
Employees Worked With
August 18, 2023
I have purchased many vehicles in the past. When I arrived, John met me as I was entering the dealership. John introduced himself and I told him what I was looking for and what I want in order When I arrived, John met me as I was entering the dealership. John introduced himself and I told him what I was looking for and what I want in order to close a deal. I told John I have limited time and I need the process expedited and explained to him my distaste for the average car sales xx of haggling, upselling let me see what my manager can do etc.....!!! John introduced me to Kody Clemmons, and I explained my needs and wants as well as my time to get in and out with a new vehicle. Kody asked which two choices I wanted and within 10 minutes John and Kody sat down with me as I chose option 1. John made it all happen and then some. I made my purchase within an hour and a half of arriving (This is extremely unlikely most deals you can spend a day in the dealership) this was after a test drive and closing documents with Troy. Troy Lassiter ( Business Mgr.) Troy is Amazing. I initially had an approval with my bank all they needed was to send the documents from dealer to bank. Troy had advised me that he had a better rate. I was like yeah OK... Troy then told me the interest rate he could get me was better than mine. Better?? IT WAS 2% less than my bank, would I be interested in that rate? That was easy, yes of course I said, I want your lower rate. Troy had paperwork signed and completed in less than 30 minutes. Troy offered me the add On's you can purchase extended warranty,GAP,Tire etc... I said not interested in all of them I only wanted 2 add On's. Troy never asked again or try to push it to me. I advised John I'll need to come back later to pick the vehicle up because I wasn't trading my current vehicle. John volunteered to drive the vehicle to my house and a short while later he arrived and delivered my new vehicle. John took the time to show me the operation of all the bells and whistles in my driveway. I was very pleased with the pricing no haggling just a great offer lower than I expected. I must admit this purchase was by far best I have experienced in all of my car buying deals. I would without a doubt recommend Panama City Toyota to everyone. Go and see John, Kody and Troy.! Tell them JFC sent you. I am certain you will get the best deal! Thanks Guys, JFC More
by jcollins26
August 18, 2023
Salesman was very helpful and worked with me to get a deal that I thought was reasonable. Everyone at the dealership was very friendly and helpful if it continues after sale I will be happy deal that I thought was reasonable. Everyone at the dealership was very friendly and helpful if it continues after sale I will be happy More
by fishingday2
Employees Worked With
