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Panama City Toyota
Panama City, FL
2,900 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,900 reviews
October 15, 2023
I didn’t have an appointment and I just drove in to the dealership maintenance department with a check instrument light on. I was approached by s service member within 2 minutes. He checked the code, repl dealership maintenance department with a check instrument light on. I was approached by s service member within 2 minutes. He checked the code, replaced the fuel cap and fixed my issue all within 10 minutes. Problem solved. Even gave me a 10% discount because I was retired military. What service! Great Job! More
by rankinhelen1952
Verified CustomerEmployees Worked With
October 15, 2023
Fast and caring service, took the time to explain the services and issues. Easy to schedule an appointment. services and issues. Easy to schedule an appointment. More
by ANNEMARIE.LEHMEYER
Employees Worked With
October 15, 2023
Outstanding service. Price was clear without excessive add on fees. Straight to the point on what you get. Price was clear without excessive add on fees. Straight to the point on what you get. More
by Yukon
October 15, 2023
Service times are a bit too long in my opinion. I had a 10k mile service done and a tint strip installed. Somehow that took them nearly 3 hours. I watched many people come in and sit down for 20 mi I had a 10k mile service done and a tint strip installed. Somehow that took them nearly 3 hours. I watched many people come in and sit down for 20 minutes and be called that the service was done so I assume that my service was completed in about 30 minutes but then my car sat for 2 hours before the parts department completed the 10 minute installation that was also poorly done. The strip is already peeling up on the passenger side, and the tech left my inside windshield with water drip marks and greasy rag streaks across the whole thing. More
by Car.owner123456
Employees Worked With
No one told me their name. Why is this required?
October 15, 2023
I always have great service when I come there. . Trey has very good customer service . Trey has very good customer service More
by smartmedi07
Employees Worked With
October 15, 2023
I was a work in at 4 pm on Friday and got the best, friendliest service as always! friendliest service as always! More
by OPTOMISTICK
Employees Worked With
October 15, 2023
Gracias por la atención que me prestaron un buen servicio de la persona que me atendió muy agradecido por todo de la persona que me atendió muy agradecido por todo More
by rodriguezyusvany
Employees Worked With
October 14, 2023
Very fast professional service. Towing in the same day when I called. Job was done in two days. Thank you so much ! Towing in the same day when I called. Job was done in two days. Thank you so much ! More
by annafrankowski
Employees Worked With
Other Employees :
I don't know name
October 14, 2023
Awesome experience! Dealership where I bought couldn’t get me in for 3 weeks and you guys got me in less than a day! In and out same day! Great service! Appreciate the c Dealership where I bought couldn’t get me in for 3 weeks and you guys got me in less than a day! In and out same day! Great service! Appreciate the customer service! This is why I’ll always buy a Toyota! More
by janetsingletary88
Employees Worked With
Other Employees :
Alex Salazar
