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Panama City Toyota
Panama City, FL
2,966 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,966 reviews
April 24, 2025
Had an appointment for 11 am, brought truck in an hour to an hour and a half early. When appointment was made it was made clear we needed the vehicle back by 2. The truck was not ready until 4 so we had to an hour and a half early. When appointment was made it was made clear we needed the vehicle back by 2. The truck was not ready until 4 so we had to make another hour round trip back to the dealership. More
by Jennie
Employees Worked With
The service manager was nice but it was the point of a service literally taking over 8 hours
April 23, 2025
Brought my vehicle for routine maintenance and was told I needed some extra things replaced. I agreed to them because they were covered under warranty but then was told I did not have the extended warranty. needed some extra things replaced. I agreed to them because they were covered under warranty but then was told I did not have the extended warranty. I had to pay and then found the paperwork for the warranty when I got home. Then had to take time off work to bring the vehicle back in to fix the issue with getting a refund. It was just a hassle and headache especially when I was told I was wrong, when I actually had the warranty. Would not recommend the service department. And the service light was never turned off. More
by Jan Nelson
Employees Worked With
April 18, 2025
The service department is outstanding! ! The service representatives are always very nice and helpful and professional. The service technicians seem to work quickly to and very well. Th ! The service representatives are always very nice and helpful and professional. The service technicians seem to work quickly to and very well. The department seems to be very well managed! More
by Joel S
Employees Worked With
I’m sorry, I am terrible with names.
April 12, 2025
My service man was good, the greeter was not asking for 5 stars lowered it to 3. stars lowered it to 3. More
by Flctightend88
Employees Worked With
April 12, 2025
Service was completed as expected. I was kept informed on what needed to be done and was advised of any recommended services. Pricing was expected at a dealership. I made an appoint I was kept informed on what needed to be done and was advised of any recommended services. Pricing was expected at a dealership. I made an appointment and my vehicle was taken back close to my appointment time. More
by gregoryeginter1963
Employees Worked With
Corey Butler
April 11, 2025
They are very thorough and kept me informed. They answered all my questions explaining everything. They answered all my questions explaining everything. More
by Lenabmw52
Employees Worked With
April 08, 2025
Panama City Toyota is the best car dealership that we ever used. We have bought three car from them since 2017. They provide the best car care in bay county. Special thanks to Chris Smitty ( Assistant Ma ever used. We have bought three car from them since 2017. They provide the best car care in bay county. Special thanks to Chris Smitty ( Assistant Manager) for his professional work ! More
by luckydog
Employees Worked With
March 31, 2025
My truck is peeling terrible but the sales and maintenance departments have been very proactive in helping me get this resolved . maintenance departments have been very proactive in helping me get this resolved . More
by JackbKingsbury
March 26, 2025
Very efficient, always knowledgeable about any question or issue you may have. Would definitely recommend you to my friends. or issue you may have. Would definitely recommend you to my friends. More
by rcannady59
Employees Worked With
