Palmetto57 Volkswagen

It Sucks that this is the closest VW dealership to where I live. They are really horrible and very dishonest. I took my car in for a recall to get the coilpacks replaced and they broke the line to my brake I live. They are really horrible and very dishonest. I took my car in for a recall to get the coilpacks replaced and they broke the line to my brake booster. They even went as far as to tell me that this is how I gave my car to them. So I had to drive home with basically no brakes but I took my car the next day to german car depot in hollywood the next (who are the same people who told me that the coil packs were bad but were covered by a recall so I had to go to the dealer). German Car Depot inspected my car and told me that the dealer (ESSERMAN VOLKSWAGEN) broke the hose to my brake booster. I rather drive the extra 20 mins to Gunther than to ever have to deal with Esserman again. More

I had purchased three vehicles from another dealer prior and tried to purchase another one recently. They treated me like I had never been there before and quoted me a very high price without trying to nego and tried to purchase another one recently. They treated me like I had never been there before and quoted me a very high price without trying to negotiate. After my un-pleasant visit I called ESSERMAN VW and spoke to MARTIN CENTENO. He treated me like family and worked out a good deal I was comfortable with. Very good service and good attitude, I highly recommend ESSERMAN and MARTIN CENTENO. More

Martin was extremely helpful in finding the color combination we wanted in the EOS. He also guided us thru the lease termination process with our old vehicle. He was very polite and always available combination we wanted in the EOS. He also guided us thru the lease termination process with our old vehicle. He was very polite and always available to answer any questions. I would recommend Martin to anyone looking for a new VW. More

This seller was excellent and professional.I was very pleased with the friendly service provided. I would recommend this seller to anyone, including my friends. I have not always been so happy with other pleased with the friendly service provided. I would recommend this seller to anyone, including my friends. I have not always been so happy with other dealers in the past and would return here in the future. More

The smoothest car purchase I ever made. Martin was very courteous and made everything in his power to complete the transaction without hassle. With one single 30 min visit to the dealer, I had all the info courteous and made everything in his power to complete the transaction without hassle. With one single 30 min visit to the dealer, I had all the information necessary to make the decision. I wish all the car dealers were like him. Maria Fitzpatrick was excellent handling all the finance part of the deal. They will go the extra mile for you! More

I RECENTLY PURCHASED A 2011 JETTA. AS WALKED INTO THE DEALER I WAS GREETED IN A WARM, SINCERE AND FRIENDLY MANNER BY GLENN AND MARTIN, MY SALES PERSON. THEY WERE GREAT FROM THE START!!!! THEY WERE PROFES DEALER I WAS GREETED IN A WARM, SINCERE AND FRIENDLY MANNER BY GLENN AND MARTIN, MY SALES PERSON. THEY WERE GREAT FROM THE START!!!! THEY WERE PROFESSIONAL, PATIENT, AND EFFICIENT DURING THE PROCESS.MITRA AT THE FINANCE DEPT WAS ALSO WONDERFUL!!!IT WAS MY FIRST VW AND DEFINETELY NOT THE LAST. I SHALL RECOMMEND ESSERMAN TO THE PEOPLE I KNOW. THANK YOU GUYS, KEEP THE GOOD WORK!!!!!! More

I would definitely recommend Martin Centeno. It was the best car dealership experience I have had thus far. Not only was he professional, he was very knowledgeable and clearly dedicated to his craft. I w best car dealership experience I have had thus far. Not only was he professional, he was very knowledgeable and clearly dedicated to his craft. I was respected for the first time at a car dealership and his honest approach instilled in me trust; making the decision to get the car feel very secure. Both he and Carmen, who was excellent as well; professional and very kind, were expeditious and extremely efficient!!! More

This is the 24th vehicle my family has purchased from Esserman Volkswagen, and it's always been a pleasure dealing with them. This vehicle in particular is the second car I've purchased through Martin, Esserman Volkswagen, and it's always been a pleasure dealing with them. This vehicle in particular is the second car I've purchased through Martin, and he made it so easy. I'm a busy man who needs to get things done quickly, and effeciently, and Martin obliged. The car I purchased is a 2011 VW cc sport R-line this vehicle is highly sought after, and not easy to find, but martin made it happen in one day. I've got to hand it to the Esserman team no one is perfect, but they sure come very close. Thank You! Adam S. More

Nice and courtest staff. The GM was willing to work with us, it took a few days but we leased the car at the price point we wanted and left with a slightly more equipped car then we orginally intended - not us, it took a few days but we leased the car at the price point we wanted and left with a slightly more equipped car then we orginally intended - not bad. Very good transaction. (Personal lease/purchase history = this is my fourth lease. 2nd VW lease.) Thanks, Alex V. More

We had visited seven dealerships before coming to Esserman Volkswagen in Miami Springs. By this time, we were tired of salesmen trying to sell us what they wanted to get rid off and not what we want Esserman Volkswagen in Miami Springs. By this time, we were tired of salesmen trying to sell us what they wanted to get rid off and not what we wanted. Martin Centeno listened to our request for a silver Jetta with a light interior and without a sunroof. He took us to see this very type of car right away. He told us that the exterior color was called white gold but that it looked like silver. This is the only car we saw, drove and bought at Esserman's. We were extremely pleased with the customer driven attitude of Mr. Centeno and this dealership. Later, during our first three month check-up, my cell phone broke and Mr. Centeno drove me to a cell phone repair shop while my car was being serviced. Mr. Centeno has made Esserman’s dealership stand out through his helpfulness and respect toward his customers. More