Palmetto Ford Lincoln - Service Center

Excellent service in the body shop I had a small issue with the bumper and a reflector. After calling I was given a next day appointment. The service was fast, personal, and the cost wa I had a small issue with the bumper and a reflector. After calling I was given a next day appointment. The service was fast, personal, and the cost was reasonable. Overall, the experience was excellent. More

Service was very efficient Service people were courteous. The assigned technician was busy, so another person helped me. The waiting area was a bit loud so I went outside where Service people were courteous. The assigned technician was busy, so another person helped me. The waiting area was a bit loud so I went outside where there was a comfortable covered area to wait, More

Greg is great to work with always delivers Would not go anywhere but PF Efficient staff and great customer service I like working with Greg in service Keeps me informed of work needed on c Would not go anywhere but PF Efficient staff and great customer service I like working with Greg in service Keeps me informed of work needed on car More

Great service department John Mount was very helpful in getting my car serviced in a timely manner. The price for the service of my car was reasonable. My experience for this John Mount was very helpful in getting my car serviced in a timely manner. The price for the service of my car was reasonable. My experience for this appointment went very well. More

Pleasant experience John has been there for every service and I would recommend him to anyone, I buy Ford's so I don't have to be in the repair shop,but if it does I feel John has been there for every service and I would recommend him to anyone, I buy Ford's so I don't have to be in the repair shop,but if it does I feel extremely comfortable at palmetto Ford More

Courteous John explained the issues well, and listened to my concerns. Will make sure to ask for him again. Reassured me that should the issue not be resolved h John explained the issues well, and listened to my concerns. Will make sure to ask for him again. Reassured me that should the issue not be resolved he would look into it. More

Repair needed to get car back on road I was stuck. Needed a car to attend a conference and they worked with me to remedy that situation. I always like that the car gets washed before ret I was stuck. Needed a car to attend a conference and they worked with me to remedy that situation. I always like that the car gets washed before return too. More

I came in to get my airbag fixed. I had a recall on my airbags. I called Mr. Don and he got me in. Mr. Bob was great as well. I really would like to thank you all!! I had a recall on my airbags. I called Mr. Don and he got me in. Mr. Bob was great as well. I really would like to thank you all!! More

Very Responsive, Excellent Service I needed an oil change and the front brakes were squeaking a little. The dealer inspected the brakes and saw some heat glazing that was not a surprise I needed an oil change and the front brakes were squeaking a little. The dealer inspected the brakes and saw some heat glazing that was not a surprise since I drove it like a race car when I got it. The brakes didn’t need to be replaced they still had life, but to get rid of the squeaking the rotors would need to be resurfaced and the pads replaced. They were very honest and didn’t push any service the car didn’t need. Mike was my rep and he was very helpful and answered all my calls and questions. More

Still Waiting I have been waiting 2 years for service on the recall to replace my dangerous airbags and when I finally got a letter saying that the parts were avail I have been waiting 2 years for service on the recall to replace my dangerous airbags and when I finally got a letter saying that the parts were available I called Palmetto Ford to schedule the service. It took most of a week to finally get in touch with the service guy and instead of scheduling me then he said he'd have to order the parts and then call me "in a few weeks" when they came in. I am still waiting and it's been a lot longer than "a few weeks." I suppose I'm going to have to start the excruciating experience of leaving messages over and over in hopes of getting a call back. According to the initial recall notice 2 years ago I shouldn't have anyone sit in the passenger seat all this time. This is ridiculous. More