Palmetto Ford Lincoln - Service Center

Service department's concern with my travel safety I was in contact with the dealership because of a nationwide recall notice about problems with the steering wheel. I was visiting from out of town a I was in contact with the dealership because of a nationwide recall notice about problems with the steering wheel. I was visiting from out of town and getting ready to travel back home in Holland Michigan. I made initial contact with service manager Robert Pace. He checked on the needed part and advised that none were available at that time. I told him that I would be leaving to go back up north in a few days and was concerned about driving through the mountains, He took my name and told be that he would see what he could do. A few days later he called me and told me that a part had come in and we scheduled that repair that day (two days before we had to leave). That day I met with service rep. John Mount Jr. and he took care of the repair. My big "thank you" goes out the the dealerships service department. More

Fast - efficient- well commucated Same as last visit everything went great and happy I bought from Palmetto and use them for my service - look forward to many more great visits ! Same as last visit everything went great and happy I bought from Palmetto and use them for my service - look forward to many more great visits ! More

Service They do a great job with my car. Treat me well. Friendly service on time. I feel my car is in good hands. See you when the recall part comes in. They do a great job with my car. Treat me well. Friendly service on time. I feel my car is in good hands. See you when the recall part comes in. More

Mr. Engert was very nice My appointment for service was thorough and efficient. My problems and concerns were addressed and I was treated fairly and politely by the staff. I My appointment for service was thorough and efficient. My problems and concerns were addressed and I was treated fairly and politely by the staff. I thank them for always doing a great job and taking care of my needs. More

Great service As usual service was top notch. I was treated professionally and with courtesy. I was early and was taken right away. I would recommend this service As usual service was top notch. I was treated professionally and with courtesy. I was early and was taken right away. I would recommend this service department to any one! Thank you, Palmetto Ford! More

Service review Greg was quick to schedule a visit. Good timely service. Price could be a little low. Greg has been helping me set up services for two years now. Grea Greg was quick to schedule a visit. Good timely service. Price could be a little low. Greg has been helping me set up services for two years now. Great guy and fun to talk to. He helped my colleague get his Ford fixed as well. More

oil change Quick and simple and car washed love it rushed in and rushed out customer area very hospitable and wonderful snacks while waiting I will be back Quick and simple and car washed love it rushed in and rushed out customer area very hospitable and wonderful snacks while waiting I will be back More

Oil Change Scheduled regular oil change and tire rotation at 20,000 miles on MKX. Appointment made for a time convenient to me. Don Beckett was ready for me Scheduled regular oil change and tire rotation at 20,000 miles on MKX. Appointment made for a time convenient to me. Don Beckett was ready for me and ushered it through in under an hour. Thorough check-over, no surprises. Clean car at the end a nice bonus. Friendly and efficient. More

Service Dealt with Robert and he was great! Service was prompt and Robert was very knowledgeable and courteous. Was overall a very god experience. Wood recomm Dealt with Robert and he was great! Service was prompt and Robert was very knowledgeable and courteous. Was overall a very god experience. Wood recommend. More

Excellent Service wonderful results THANK YOU ‼️ Bought our Explorer here - and wouldn’t go anywhere else - TOP KNOTCH FROM BUYING TO SERVICE - very knowledgeable- love too you run the car thru car w Bought our Explorer here - and wouldn’t go anywhere else - TOP KNOTCH FROM BUYING TO SERVICE - very knowledgeable- love too you run the car thru car wash nice treat More