Palmetto Ford Lincoln - Service Center

Excellent service and work We received excellent service and work on our Lincoln. The staff always takes great care of us at each visit. They always make you feel special. We received excellent service and work on our Lincoln. The staff always takes great care of us at each visit. They always make you feel special. More

Very good Service and body shop staff are great and will take care of you. I had cracks in my wheels and was able to replace them under warranty. Service and body shop staff are great and will take care of you. I had cracks in my wheels and was able to replace them under warranty. More

Good service Service was for a recall. It was prompt and completed in a short time. Service advisor was friendly and knowledgeable. I will consider future service Service was for a recall. It was prompt and completed in a short time. Service advisor was friendly and knowledgeable. I will consider future service when necessary. More

Service to my 2014 Ford Escape Everything went well ! The people I dealt were very helpful & made my experience very pleasant from the Service Advisor to the to the Driver who took Everything went well ! The people I dealt were very helpful & made my experience very pleasant from the Service Advisor to the to the Driver who took me home & back. More

Very attentive and efficient The service advisor was very attentive and efficient. My car was returned in great condition and clean. I would highly recommend this dealership. the The service advisor was very attentive and efficient. My car was returned in great condition and clean. I would highly recommend this dealership. the advisor Mr. Beckett was pleasant and knowledgeable. More

Backup camera I was in for service 2 weeks prior to this visit on a Friday and parts had to be ordered. The parts came in but no one called me. I had to pay over $8 I was in for service 2 weeks prior to this visit on a Friday and parts had to be ordered. The parts came in but no one called me. I had to pay over $800.00 upfront for the parts. Thankfully I followed up and found out the parts were in stock and made the follow up appointment. The service was great when I was there but I shouldn't have to be the one to follow up. More

Excellent short time to make the repair while I waited I responded to a call from Palmetto Ford about a defective bolt in the steering wheel of our 2016 Ford Fusion. They were very helpful in coming up wi I responded to a call from Palmetto Ford about a defective bolt in the steering wheel of our 2016 Ford Fusion. They were very helpful in coming up with a date for the service that was convenient for me. I am very happy with the convenience and the friendly attitude of all of the Service employees that I met during the service. More

Great Customer Service Greg was excellent getting my truck fixed and back to me in a timely manner. He kept me updated as the truck was being worked on. I will definitely go Greg was excellent getting my truck fixed and back to me in a timely manner. He kept me updated as the truck was being worked on. I will definitely go back to Palmetto Ford for service if ever there is a future need. More

John Mount is a top notch Service Advisor at Palmetto Ford. John Mount gave first rate service at this location. My Ford F-150 needed an oil change and a maintenance check up, and Mr. Mount was more than helpfu John Mount gave first rate service at this location. My Ford F-150 needed an oil change and a maintenance check up, and Mr. Mount was more than helpful. I was greeted promptly and courteously at the service bay. John called me with details about services that my truck needed, and the work was done in a reasonable amount of time. I am certainly happy with John's top notch level of service and the quality of work done on my truck. I wish all Ford dealerships had this level of service! More