Back

Palmetto Ford Lincoln - Service Center

Charleston, SC

2.8
264 Reviews

264 Reviews of Palmetto Ford Lincoln - Service Center

Sort by
April 11, 2018

No appointment but in and out Bought the truck there so try and take it there for service for warranty reasons. Always cordial, quick and efficient even without a scheduled appoint More

by RFLITCRAFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 12, 2018 -

Palmetto Ford Lincoln responded

We're glad that we can always help, we love to hear that we're cordial, quick and efficient! Thank you so much for being loyal with us, we look forward to seeing you next time!

April 10, 2018

Excellent care, quick handling of my service. Good service. Quick handling of my recall issue. Quick and timely response for my visit. Attention to my needs and concerns for my visit. Thanks. More

by pack4life81@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pace, Mike Cressey
Apr 11, 2018 -

Palmetto Ford Lincoln responded

Thank you for taking the time to share your service experience with us. We're happy we were able to get you back on the road quickly and safely. Please come see us again for any of your vehicle needs.

April 10, 2018

Excellent timely repair of air bag and cabin filter Courteous personnel were helpful , did what was needed to be done and had me on my way. Although this was recall work on an eleven year old car they More

by BUBBASBOBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Pace
Apr 11, 2018 -

Palmetto Ford Lincoln responded

This is the type of service we strive to provide to all of our customers. Thank you for the kind words and positive five-star rating. Please let us know how we can help in the future. Thank you!

April 10, 2018

Nice Experience They were timely, did everything expect plus advised us of other issues that we will attend to when we get home to PA. Always handle a nail in our ti More

by Visitor to Area
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
April 08, 2018

Great service in an out on time Great services always at palmetto ford I bring my truck in regular for when service is due I get notice when oil change do or recalls always keep me u More

by SUGARPIG2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
April 08, 2018

Extremely impressed Truly impressed with my service manager, Greg Engert. He catered to all my questions and concerns. I have been looking for a service department that More

by MICHAELJWREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Palmetto Ford Lincoln responded

We appreciate you taking the time to rate your experience and provide us with feedback. We are delighted to hear that Greg took such great care of you. He will appreciate the shout out! We would be happy to help with any other car and service needs you may have and we look forward to the opportunity to work with you again!

April 07, 2018

Amazing Super friendly extremely efficient the wait was a bit long but nothing crazy I would definitely recomend this place to any one of my friends More

by KIKI_315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

Palmetto Ford Lincoln responded

Thank you for the positive feedback and recommendation. We are thrilled to hear that your visit was quick and efficient! If there is anything else that you need, don't hesitate to stop back in!

April 07, 2018

First time i got answers Andrew LISTENED to my problems and for the first time I got answers, help and explanations. The radio has never worked properly and he got someone wh More

by JOANPOULNOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Munzenmaier
Apr 10, 2018 -

Palmetto Ford Lincoln responded

This is great to hear! We strive to exceed your expectations at every visit and it's great to hear that you enjoyed your visit! Please let us know if there is anything else we can do for you in the future!

April 07, 2018

Excellent service Great service your treated with respect, they wash your car when you leave. No unexpected trash left inside. Process could have been a little faster b More

by summerville136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Munzenmaier
Apr 10, 2018 -

Palmetto Ford Lincoln responded

Thank you for the excellent rating and positive review. We couldn't be happier to hear that you had such a great experience. We are happy to help with any other car or service needs you may have and we look forward to working with you again in the future!

April 06, 2018

Overall good Lenght of stay little longer than usual but they worked me in on busy day. Cost was reasonable and they also did inspection and car wash. Lounge clean More

by MEMA_4G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 10, 2018 -

Palmetto Ford Lincoln responded

We’re glad to hear that you love our waiting area and amenities! Let us know how we can help with any future car or service needs you may have.

...
18
...