Palmetto Ford Lincoln - Service Center

Service with Don Don did an outstanding job and I will always take my Ford Edge to Palmetto Ford Lincoln. Specifically Don was thorough, he communicated well and prov Don did an outstanding job and I will always take my Ford Edge to Palmetto Ford Lincoln. Specifically Don was thorough, he communicated well and provided me with alternative transportation when the part for my car was not in stock. Thank you Don! More

Pleasant, timely and reasonable priced. Donald Beckett is businesslike and friendly. He seems to go out of his way to provide the customer with the service requested such as a specific tire Donald Beckett is businesslike and friendly. He seems to go out of his way to provide the customer with the service requested such as a specific tire pressure. More

Good customer service. Palmetto Ford Service was truly pleasant and the service department does a great, too. Thanks Bob, for making sure everything went smoothly! Thank Palmetto Ford Service was truly pleasant and the service department does a great, too. Thanks Bob, for making sure everything went smoothly! Thank you all. More

Great Service Brought my car in with a guess as to the cause of my issues. The service dept. confirmed the cause of the problems, and found an additional issue, tha Brought my car in with a guess as to the cause of my issues. The service dept. confirmed the cause of the problems, and found an additional issue, that was fixable under warranty. Took longer than expected to get the car back, but it was a case Mike and the service department wanting to make sure the job was done right and wanting to confirm that the problem had been resolved by thoroughly testing the vehicle, which I appreciate. Was notified daily about the status of the car, and in the end paid less than the initial quote. More

Great service John Mount was such a pleasure to deal with. He told me my service would take 45 minutes and that's all it took. Great, efficient service. John Mount was such a pleasure to deal with. He told me my service would take 45 minutes and that's all it took. Great, efficient service. More

Great service! I had a poor experience with the service department at Summerville Ford a year ago, and was told I should go to Palmetto Ford for a second opinion. It I had a poor experience with the service department at Summerville Ford a year ago, and was told I should go to Palmetto Ford for a second opinion. It was great advice. The service department at Palmetto is great! They are professional, and trustworthy. I highly recommend Palmetto Ford, and will continue to do business with them. More

Product recall on 2016 Ford Explorer Great experience at Palmetto Ford this week. I was in for a recall notice I received on my 2016 Explorer. The whole process was organized and easy. Al Great experience at Palmetto Ford this week. I was in for a recall notice I received on my 2016 Explorer. The whole process was organized and easy. All of the appointments are listed on a giant wipe board in the drop off area so you can see your time, last name, and assigned person. I met with Bob Pace who was very courteous and professional. My car was done ahead of schedule and he gave me a call on my cell. More

Great service Gary and Nate did and excellent job and took care of all my needs. They were fast and dependable. Vehicle was ready when they said it would be. Gary and Nate did and excellent job and took care of all my needs. They were fast and dependable. Vehicle was ready when they said it would be. More

Excellent service! I brought my 17 fusion in for a recall on a Saturday. I didn't have an appointment, but the advisor (Andrew) was amazing! Very friendly, and very acco I brought my 17 fusion in for a recall on a Saturday. I didn't have an appointment, but the advisor (Andrew) was amazing! Very friendly, and very accommodating!! It was done before I knew it and they went above and beyond by adding air to my tires without being asked. I highly recommend this dealership, and service advisor!! More

Good job guys Andrew my service advisor was great. He checked me in right when I arrived. Advised me it would be approx hour and half. He called me an hour after m Andrew my service advisor was great. He checked me in right when I arrived. Advised me it would be approx hour and half. He called me an hour after my drop off time advising me my vehicle was ready. When I came to pick it up it had been washed and was waiting for me. He walked me over to the cashier and thanked me for choosing them. My only complaint is that I am unable to find the key to my wheel locks. I called today to see if it was mistaking my left at one of the work areas. At this time I a waiting to here back. Otherwise it was a great experience. I have already scheduled service for another vehicle next week. More