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Palmetto Ford Lincoln - Service Center

Charleston, SC

2.9
264 Reviews

264 Reviews of Palmetto Ford Lincoln - Service Center

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April 23, 2018

professionlism and kindness they took my car when I arrived there and told me that it could take more time because there were many cars. They made a good maintenance service More

by FERNANDO.CUBERO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 24, 2018 -

Palmetto Ford Lincoln responded

Thank you for the 5-star review Fernando! We are glad our service department was able to take great care of you. If there is anything else we can do for you, please let us know. Thank you!

April 23, 2018

In and Out, No xx I had to wait a bit on my original guy, but John saw me and got me taken care of quickly. He also stepped up when I was ready to check out and had to More

by JOE.TEDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 24, 2018 -

Palmetto Ford Lincoln responded

Thank you for the review Joe! If there is anything else we can do for you again in the future, please do not hesitate to reach out to us. Thank you for choosing us!

April 22, 2018

Service Department Michael Cressey did an outstanding job throughout my service visit. Very professional,thorough and courteous. Cllayton should also be recognized for More

by chuck5hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton in transportation , Mike Cressey
Apr 24, 2018 -

Palmetto Ford Lincoln responded

Chuck, thank you for letting us know that Mike did an outstanding job helping you, that's great news! We hope that your time with us was excellent. Come visit us again in the future!

April 22, 2018

Great! Great service! Everything paid for and rental car was given for no cost. Quick and easy will return if in need of any other service. More

by GABQUIDOBONO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 24, 2018 -

Palmetto Ford Lincoln responded

We're glad that John and the team could give you a quick and easy experience with us, thank you for letting us know! We look forward to your future visits!

April 21, 2018

Fleet recall and brake service Greg knows how to get it done. He can manage your fleet or your personal vehicle. Roger Early and his group are committed to serving your needs. Servi More

by SCOTT.MCKENDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Engert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Palmetto Ford Lincoln responded

Scott, thank you for the review, we're happy that Greg was able to help you out. We hope we can help you out again next time you need anything!

April 20, 2018

Excellent professional service! Very happy with my oil change at Palmetto Ford. Excellent experience! Car wash was a free bonus! John Mount in Service was great to get service done a More

by SURFWIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in Service, John Mount, Andrew Munzenmaier
Apr 24, 2018 -

Palmetto Ford Lincoln responded

We're glad that you're happy with your oil change, thank you for letting us know! It's good to hear that John and Andrew were great to work with. Let us know when you're ready for your next service appointment!

April 19, 2018

Attention to Detail I always get in contact with John Mount when I need to bring my truck in for service. He is always quick and attentive, and always gives me an honest More

by Citadelmale2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 23, 2018 -

Palmetto Ford Lincoln responded

Thank you for taking the time to share your positive five-star feedback with us. We're happy that John always provides you with great customer service. We truly do appreciate your continued business with us!

April 19, 2018

Professional and excellent service Professional and helpful service manager provided quality services in a reasonable time. Hospitable facilities and available transportation made the e More

by STEVEN.MAKATURA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Beckett
April 18, 2018

100K Service John Mount gave me excellent support! Was very knowledgable answering all my questions and kept me informed about the status of my car. It was gr More

by steve.bland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 20, 2018 -

Palmetto Ford Lincoln responded

That's great to hear, Steve! We're excited to hear that John was able to give a good experience with us! It is great to hear you were taken care of and kept up to date with the status of your car! We appreciate your business and hope to see you again soon!

April 18, 2018

Town Car Service John not only got me an appointment when I needed it, but got my Town Car serviced in record time as well. All work done properly and in clean fashio More

by PROUDOFPITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mount
Apr 20, 2018 -

Palmetto Ford Lincoln responded

That's great to hear! Thank you for your review and feedback! John is an asset to our team, and we couldn't be happier to hear he was about to help give you a great service experience! We appreciate your business and hope to see you again soon!

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