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Palmetto Ford Lincoln - Service Center
Charleston, SC
264 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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264 Reviews of Palmetto Ford Lincoln - Service Center
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April 30, 2018
Servicing Pretty flexible service. Done within the time frame they gave me and keep a history of my car and what it needs throughout it being worked on here. Pretty flexible service. Done within the time frame they gave me and keep a history of my car and what it needs throughout it being worked on here. More
by MIKC1138
Verified CustomerEmployees Worked With
April 30, 2018
The works service. I met with service rep, he reviewed what they were going to do & the time they should be done. I stayed in the waiting area which was equipped with ou I met with service rep, he reviewed what they were going to do & the time they should be done. I stayed in the waiting area which was equipped with outlets, tv & snacks. Service was completed in a timely manner & they ran my truck through the car wash before giving me the keys & sending me on my way home. Thanks Palmetto Ford! More
by CT10COCKS
April 29, 2018
Excellent Service Greg Engert, Service Advisor, was very courteous, professional and helpful. The quality of service was very good. The time frame was satisfactory. A Greg Engert, Service Advisor, was very courteous, professional and helpful. The quality of service was very good. The time frame was satisfactory. Additional complimentary service was appreciated. More
by Vince Grieco
Employees Worked With
April 29, 2018
Completely incompetent Delivered my truck at 915 and called to check on it at 3 and they still hadn’t touched it. Why would you have a morning appointment and try to get it Delivered my truck at 915 and called to check on it at 3 and they still hadn’t touched it. Why would you have a morning appointment and try to get it in early if you weren’t going to do anything? More
by phatbac
Employees Worked With
Mike Cressey
April 29, 2018
Easy Quick Affordable I am happy with the professional easy service I experienced. I felt the price was fair and I liked that I was able to make apt even for just an oil ch I am happy with the professional easy service I experienced. I felt the price was fair and I liked that I was able to make apt even for just an oil change. More
by M_WOODRUFF10
Employees Worked With
Don Beckett
April 29, 2018
Customizing my Mustang Jim Moody, helped me customize my Mustang with painting different components under the hood. A great job. Tony Barron, helped me also get something fo Jim Moody, helped me customize my Mustang with painting different components under the hood. A great job. Tony Barron, helped me also get something for my car. More
by jvmiles13
April 28, 2018
Awesome Job The staff gave great service and was very courteous when walking me through all the work that needed to be done. Awesome job the whole team front of t The staff gave great service and was very courteous when walking me through all the work that needed to be done. Awesome job the whole team front of the house to the back of the house was very professional More
by MATIK32
April 28, 2018
Key fob not working Had an issue that morning, car would not recognize either of my key fobs. Called and dropped care off. They were able to replace one of my fobs and Had an issue that morning, car would not recognize either of my key fobs. Called and dropped care off. They were able to replace one of my fobs and reprogram both and I picked up car that afternoon. More
by DGHJR
Employees Worked With
April 27, 2018
Better than last time Service staff was great. However I shouldn’t not have had to pay for a car rental on a ford recall. It was a ford issue not a customer issue. Service staff was great. However I shouldn’t not have had to pay for a car rental on a ford recall. It was a ford issue not a customer issue. More
by LINDACOKE2010
Employees Worked With
April 27, 2018
Great experience! Service is great one of the reasons I have owned 15 Ford's!!! Also the sales force is unequalled!! They care about the customer, so we keep coming bac Service is great one of the reasons I have owned 15 Ford's!!! Also the sales force is unequalled!! They care about the customer, so we keep coming back. In 3 or 4 years I will have another new Ford or Lincoln. Can't wait!!! More
by Kingford
Employees Worked With
Other Employees :
Jim Moody, Don Beckett
