Palmetto Ford Lincoln - Service Center

Recent service experience. Ford's Service Advisor, Andrew, was polite, efficient and professional. He scheduled me to arrive early morning so he could work me into an earlier ti Ford's Service Advisor, Andrew, was polite, efficient and professional. He scheduled me to arrive early morning so he could work me into an earlier time slot. He met me on arrival, arranged driver to take me home, had the required work completed in a timely manner with no additional problems or expenses. I plan to remain a loyal Ford customer. More

Routine service calls keep car running properly Easy to get appointment and they were ready when I arrived. The estimated completion time was accurate, as was the price estimate. Pickup & delivery w Easy to get appointment and they were ready when I arrived. The estimated completion time was accurate, as was the price estimate. Pickup & delivery was helpful. More

Tire repair Andrew was efficient, clear, friendly and responsible getting my car back quickly after repairs. I would certainly recommend Palmetto Ford service t Andrew was efficient, clear, friendly and responsible getting my car back quickly after repairs. I would certainly recommend Palmetto Ford service to any Ford owner. More

Courteous, efficient, effectice Your handler will talk you through whatever you need, and will work with you to save money. This system of having someone responsible for your car no Your handler will talk you through whatever you need, and will work with you to save money. This system of having someone responsible for your car no matter wo ends up doing the actual mechanical work is great for the consumer. More

Oil change Came in for an oil change and their also rotated my tires and filled them with air and washed my car so it was nice and clean Came in for an oil change and their also rotated my tires and filled them with air and washed my car so it was nice and clean More

My steering wheel Recall Greg was dynamite! Nice guy... very polite and professional. Quick n easy. Set my expectations on my service recall visit. It was a pleasure w Greg was dynamite! Nice guy... very polite and professional. Quick n easy. Set my expectations on my service recall visit. It was a pleasure working with him. Side note: Nice outdoor sitting area. They also had snacks in the waiting room. More

Great service! John Mount was very friendly and responsive in responding to my needs. It was evident that he takes great pride in servicing customers and ensuring th John Mount was very friendly and responsive in responding to my needs. It was evident that he takes great pride in servicing customers and ensuring that I was thoroughly pleased with the work. More

Excellent Body Shop Service I recently took my 2015 Explorer to the Palmetto Ford body shop. The hood on my Explorer had begun to corrode. The body shop manager and the technici I recently took my 2015 Explorer to the Palmetto Ford body shop. The hood on my Explorer had begun to corrode. The body shop manager and the technician provided excellent service. I highly recommend Palmetto Ford's body shop for any body work you might need. More

Failure of car to start. Car would not crank. We had to call for road side assistance Took the car to dealership to be evaluated. We were give a loaner car and were able Car would not crank. We had to call for road side assistance Took the car to dealership to be evaluated. We were give a loaner car and were able to go about our daily business. Good experience. More

Fast very thorough Informed me of what was being done to my car to help me understand the process they would go through. They finished the job several hours ahead of the Informed me of what was being done to my car to help me understand the process they would go through. They finished the job several hours ahead of the estimated time and called me as soon as it was ready for pick up. Very good service. More