Palmetto Ford Lincoln

I purchased a 2010 Lincoln MKT. Mr. Ruffin was very helpful in the entire process. But going around and around making a deal was sort of stressfull for me. This was my first expoerience buying a car. helpful in the entire process. But going around and around making a deal was sort of stressfull for me. This was my first expoerience buying a car. At times, it got very difficult for me, but Mr. Ruffin was very good at keeping me informed to make the best decision. Working with the Sales Mangager and Finance personnel was also a new experience for me. The transition from Salesperon to the next leval was not a smooth one, but overall I made ith trough the process. Quite a unique experience. More

i traded in an '08 f150 and bought a 2011 focus se sedan. the staff members such as Bruce Billsback and Gary French and Mr. Gilbert (salesman too) were outstanding in helping me get out of my gas guzzling the staff members such as Bruce Billsback and Gary French and Mr. Gilbert (salesman too) were outstanding in helping me get out of my gas guzzling f150 and into a better gas friendly focus. i have purchased 5 vehicles from this over the past 12 years and their professionalism and politeness and respect is above any and all that i have dealt with in the past... since 1984 when i purchased a corolla. any person looking for ford vehicles should visit Palmetto Ford in chraleston s.c. on savannah hwy., and see Bruce and his excellent sales team he has working there. i guarantee you will not be treated badly or pressured or rushed like some other dealers. i will continue to buy from them in the future, because i have two girls who love mustangs. sincerely, david guilbert More

What a great experience. Bill took care of every little detail. Very knowledgeable, great price, great service. What else could you ask for? Fantastic dealership! We had a special order that was done perfe detail. Very knowledgeable, great price, great service. What else could you ask for? Fantastic dealership! We had a special order that was done perfectly and we knew where it was every step of the way. Best dealership in Charleston. More

Ernie was extremely friendly. Instead of starting off by talking about price points as other dealers have, he simply asked which cars I was interested in looking at and directed me toward them. His focus w talking about price points as other dealers have, he simply asked which cars I was interested in looking at and directed me toward them. His focus was less on selling me just any car and more for helping me find the car that I would most enjoy. More

I had a great experience with Palmetto Ford and Gary French, Sales associate. I came in with the car in mind I wanted, negotiated a fair price and closed the deal with without an issue; what's not to li French, Sales associate. I came in with the car in mind I wanted, negotiated a fair price and closed the deal with without an issue; what's not to like? We decided to buy American from a company that did not take government funding during the 2009 economic downturn. Ford continued to make a profit and Ford car quality has improved tremendously. We have owned the Fusion for a week and so far are unequivocally very pleased with our purchase. Try Palmetto Ford, I don't think you will be disappointed. More

Gary was very helpful and accommodating and patient. Ratings for overall experience and price have no reflection on Gary's service and attentiveness. Thanks Gary!!! Mike in Finance was also very pat Ratings for overall experience and price have no reflection on Gary's service and attentiveness. Thanks Gary!!! Mike in Finance was also very patient and helpful crunching numbers for multiple scenarios with no complaint and a smile. We did have to wait a while for our sit down with Finance but it was at the end of the month and everyone was busy. And price - you always want a better price. :) More

I have bought 5 new Fords since 2005 from Bill Pappas at Palmetto Ford. I go by when they are closed and looked at the cars then my wife calls and tells him which one she wants. The entire process every t Palmetto Ford. I go by when they are closed and looked at the cars then my wife calls and tells him which one she wants. The entire process every time is less than 30 minutes. When we do leave him a message on the phone it is returned within the hour normally within 10 minutes.mY wife has a 59 minute return call policy, she calls it her "If it is not returned within 59 minutes and they are in the building, they aren't interested". Believe me, he is interested. He always greats my wife with a bright cherry smile. When we purchase our cars he goes out with her to demonstrate how things work. I will continue to buy my cars from Bill Pappas and always tell my friends about him personally. Sandi loves to get in early , get business done and back home early. Bill is always there by 8:45 and usually Sandi is there at 8:45. My son who has always been an avid Chevrolet fanatic recently said he is going to purchase a Ford this summer. He has finally listened to his Mom after 39 years. He has had nothing but trouble with his Chevy's so if we have switched even one, I did we did our job. When we returned home 30 minutes after purchasing our car, we already had a Thank You email from Bill Pappas. More

The whole staff involved with our transaction was nothing less than fantastic. We feel that we received the best deal possible from the finance department who went beyond what was expected, comparing to our less than fantastic. We feel that we received the best deal possible from the finance department who went beyond what was expected, comparing to our previous transactions from other dealers. More

Mr. Miller was straight and honest with every question I asked. He was helpful with getting all the information I requested on the the vehicles and the differences on the different models. He helped me get asked. He was helpful with getting all the information I requested on the the vehicles and the differences on the different models. He helped me get a fair deal on my trade in. He went over the features of the vehicle and even "synced" my phone to the car before I left. I am happy with the car and the deal. I have gotten quite a few compliments on the car already. More

Paul was not only help but very hard working. He showed me several cars before I chose the one that i wanted. He stayed until 10pm making sure that i walked out of the dealership with a new car, and he eve me several cars before I chose the one that i wanted. He stayed until 10pm making sure that i walked out of the dealership with a new car, and he even cleaned my car for me. Also, the finance department was helpful and made sure that i got the best deal that i could. More