Palmetto Ford Lincoln

We went with the X-Plan purchase at Palmetto because of the low pressure approach by the team of Dan Ford and Kelvin Ruffin; if they treated us like 'typical' dealers we would have moved on. They found the the low pressure approach by the team of Dan Ford and Kelvin Ruffin; if they treated us like 'typical' dealers we would have moved on. They found the vehicle that matched our needs, brought it to Charleston and made the transaction very smooth. Kelvin is a superstar! More

We have purchased 5 cars in the past and this dealership was absoloutly the best! Ernie was awesome and we will defiantly be coming back. We live an hour and a half away, but the drive is well worth it. was absoloutly the best! Ernie was awesome and we will defiantly be coming back. We live an hour and a half away, but the drive is well worth it. More

Excellent Service Quick Transaction Just what I wanted, Excellent Service Quick Transaction Just what I wanted, expected I had a great time and have no complaints or reservations about my purchase of a n Excellent Service Quick Transaction Just what I wanted, expected I had a great time and have no complaints or reservations about my purchase of a new F 150 More

Gary greeted us and listened to our needs. Presented alternatives pointing out benefits and limitations of each option. We bought the Ford Flex and are confident Gary will ensure we will be happy with alternatives pointing out benefits and limitations of each option. We bought the Ford Flex and are confident Gary will ensure we will be happy with the new car. To me is inapproiate to ask for 250 characters. More

We bought a new Lincoln MKZ. There was a mechanical problem with the alignment that required extensive repair. I spoke to the sales VP, Bruce Bilsback about another vehicle. He was extremely cooperat problem with the alignment that required extensive repair. I spoke to the sales VP, Bruce Bilsback about another vehicle. He was extremely cooperative in making a switch. Even though the new selection had more options, he was very accommodating and the deal went smoothly. More

There was a miscommunications with the Warranty at the very end of the sale that lowered the scores that I gave the dealership over all. Instead of a 12month warranty I got stuck with a 3 mo. So that was very end of the sale that lowered the scores that I gave the dealership over all. Instead of a 12month warranty I got stuck with a 3 mo. So that was disconcerting and disappointing that they did that to me! Otherwise Kelvin is the one to see if your looking for a good reliable used car! More

Very knowledgeable, courteous and a great price. The entire experience was pleasant, fast and without error or omission. I would certainly recommend Palmetto Ford to all of my friends. I plan to purchas entire experience was pleasant, fast and without error or omission. I would certainly recommend Palmetto Ford to all of my friends. I plan to purchase another vehicle in the near future and it will be from Bill. More

Christian did an exc. job taking care of us. This was our 4th new veh. from Palmetto in the last 7 yrs. 3 from Christian. I would recommend him from your dealership to anyone looking for a veh. Jean in serv 4th new veh. from Palmetto in the last 7 yrs. 3 from Christian. I would recommend him from your dealership to anyone looking for a veh. Jean in service has also done an exc. job taking care of our veh. after they have been purch. Repairs done in a timely manner and veh, always picked up not having signs of a mech in your car. Paul and Jeni Lewis More

Dan, my salesman, was great. He knew everything there was to know about the F250 pickup in all of its variations including all the details of the new Power Stroke 6.7 diesel engine designed and built by Ford to know about the F250 pickup in all of its variations including all the details of the new Power Stroke 6.7 diesel engine designed and built by Ford. He was flexible in meeting my needs and went beyond the call of duty to make my experience great. I have recommended Palmetto Ford and especially Dan to my colleagues. More

Sale experience is satisfactory. Tyrone is courteous, Sale experience is satisfactory. Tyrone is courteous, knowledgeable and patient. Only drawback is this vehicle is the only 2011 MKX on the lot. In s Sale experience is satisfactory. Tyrone is courteous, knowledgeable and patient. Only drawback is this vehicle is the only 2011 MKX on the lot. In spite of this, I hope I've made the wise decision to purchase this vehicle-my retirement " crossover " vehicle. This is not the first time my husband and I utilized Palmetto Ford dealership. My husband had bought two new F-150s-a 1983 and a 1998. He had kept both trucks an average of 12 years. I had bought a new 1988 Thunderbird for myself also and kept it for 12 years. I almost settled for a 2011 Buick Enclave. What attracted me to the 2011 Lincoln MKX is its 3.7 L V-6 engine that gives a better gas mileage ( 19/26 ) than the 3.6 L V-6 Buick Enclave ( 16/24 ). Also, for this 2011 Lincoln MKX, Palmetto Ford offered a 4 yr/50000 miles complimentary service warranty and better powertrain warranty ( 6 yrs/ 70000 miles ). More