Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I had a very minor problem with the visor on my 2010 Edge. Jim Thorne not only helped me immediately but said it would be taken care of under warranty. Of course that pleased me, but also he was super f Edge. Jim Thorne not only helped me immediately but said it would be taken care of under warranty. Of course that pleased me, but also he was super friendly, kind and efficient. The part came in in two days, and I experienced the same superior treatment as when I went in the first time. I was treated like I was buying a new car, not there for just a small repair. More
One of the best truck buying experiences I have ever had. I went into Palmetto Ford after visiting 4 other dealers in the past 2 weeks and still havn't found the truck I was looking for in my price range. I I went into Palmetto Ford after visiting 4 other dealers in the past 2 weeks and still havn't found the truck I was looking for in my price range. I spoke with Graham Eubanks and Bill Pappas at Palmetto ford and it was the most comfortable and no pressure experience I have ever had. I purchased a 2011 F-150 crew cab 4x4. I wanted a leveling kit and BFG All terrain tires, I purchased the vehicle on Thursday and had my tires and leveling kit installed on Friday and they gave me a loaner car while it was being done. Unbelievable SERVICE. I would atleast give them a call to see what they have to say. More
I brought in my vehicle for a few small issues that developed over time. Jim Thorne and his team in the Body Shop were extremely helpful. He not only took time to listen to the various concerns I had, developed over time. Jim Thorne and his team in the Body Shop were extremely helpful. He not only took time to listen to the various concerns I had, but he talked through everything with me until I was confortable. He was respectful in every way and worked around my schedule to get everything I needed fixed (with a bill that I felt comfortable with). He also found a few other small problems with my vehicle that he repaired free of charge (quick fixes- but very appreciated!) If you want a service team that goes above and beyond, I recommend the Body Shop at Palmetto Ford on Savannah Highway. More
Gary does a great job, i have purchased several cars and trucks from him. Gary is always professional and prompt, he knows how to make people feel special. Ford is a great product, and Gary knows it. He has trucks from him. Gary is always professional and prompt, he knows how to make people feel special. Ford is a great product, and Gary knows it. He has always been honest, and that is not easy to find! Very Happy Customer, Stan More
I had a great experience with Bill Pappas while purchasing my new car. He pushed for the best rate and found the perfect car to fit my needs. He as well as the other staff at Palmetto Ford made my purchasing my new car. He pushed for the best rate and found the perfect car to fit my needs. He as well as the other staff at Palmetto Ford made my car buying process very smooth and easy. Bill was also very informative about any questions I had. The financing department was also a very easy process and paid much attention to detail. They also insured that I knew exactly what would pay and offered several options to fit my financial standing. I would highly recommend Bill Pappas if you are looking to buy a new car and will certainly call him the next time I need to purchase a car. More
Bill and Graham really went out of their way to find a car with the exact equipment i wanted. Their communication was great during the search for my very specific request. I would recommend Palmetto to car with the exact equipment i wanted. Their communication was great during the search for my very specific request. I would recommend Palmetto to anyone. More
this was a great buying experience right from the start. there was no pressure. i never felt rushed or pushed. there was a lot of enthusiasm and that was because the deal was so sweet on my new truck from there was no pressure. i never felt rushed or pushed. there was a lot of enthusiasm and that was because the deal was so sweet on my new truck from palmetto truck. thanks to jerry for putting it all togther. john giacinto james island More
Joseph was very personable and cooperative. Had nice test drive with the vehicle dispite not having indicated a real desire to walk away with a car that day. Drove through a nearby subdivision to test s test drive with the vehicle dispite not having indicated a real desire to walk away with a car that day. Drove through a nearby subdivision to test starts and stops and drove on nearby interstate to test accelleration, etc. More
The atmosphere at the dealership was very warm and comfortable, the staff was very polite and friendly, the salesman's personality and mannerism was excellent. Although it was business, it became a fu comfortable, the staff was very polite and friendly, the salesman's personality and mannerism was excellent. Although it was business, it became a fun event, really enjoyable. More