Palmetto Ford Lincoln

In the past ten plus years my company has purchased over 15 F150's from Palmetto Ford and Bill Pappas. Like usual it only took about 30 mins to drive away in my new F150 Eco Boost! Bill makes it so easy and 15 F150's from Palmetto Ford and Bill Pappas. Like usual it only took about 30 mins to drive away in my new F150 Eco Boost! Bill makes it so easy and it's such a pleasure working with him and everybody else at Palmetto Ford. I would also like to say "Hats off to Ford Motor" This is the best truck I have ever driven and I've been driving F150's for 25 years!! Thanks and keep up the great work!! More

Tony is a true professional. His focus is on the customer and making the buying experience a great one. Even after the purchase Tony was open and receptive to concerns I had. He is a pleasure to d customer and making the buying experience a great one. Even after the purchase Tony was open and receptive to concerns I had. He is a pleasure to deal with and someone I would recommend to ours to visit if they are in the market to purchase a Ford product. More

I went out not looking to buy a Ford at first but stopped in and found the perfect car for me at Palmetto Ford. Thanks in and found the perfect car for me at Palmetto Ford. Thanks More

Gary French was very frendly and professional from the first day we meet at the dealership. While discussing buying/trading options, Gary allowed me to digest the information provided and get back to him. first day we meet at the dealership. While discussing buying/trading options, Gary allowed me to digest the information provided and get back to him. Gary did not pressure me or continue e-mailing or bothering me will phone calls. When we cooresponded via e-mail, Gary was very prompt at answering the e-mail and always had the information when requested. Gary made the buying experience pleasurable. I recommend Palmetto Ford and particuliary Gary French if your in the market for a Ford product. More

Bought last 2 trucks frm Palm Ford. Most recent was a 1yr old '06 f150 lariat 4x4 crew cab. Bought used in 2007, but by approx 2009 my hood paint was peeling off. It appeared the vehicle had been in a 1yr old '06 f150 lariat 4x4 crew cab. Bought used in 2007, but by approx 2009 my hood paint was peeling off. It appeared the vehicle had been in a minor fender-bender during the original 1-yr lease prior to my purchasing the vehicle. It was not clear whether Palm Ford had repainted the hood, but it stands to reason the original lease-holder probably had done it prior at the point of accident. Anyway, by Sept 2011, most of the clear-coat had peeled off of my hood, but the rest of my paint was still beautiful. I had a recommended body shop quote me approx $450 to redo the hood, but the more I thought about it, the more I felt Palmetto Ford had some of this responsibility. However, I also relized but waiting so long to make them aware of it, I had probably messed up. I contacted Jim Moody, the body shop Mgr for Palm Ford, and showed him the hood. He stated he did not believe Palmetto did the original hood repair work, and that due to the length of time that had passed since my purchase of the truck, Ford would not likely reimburse the dealer for just making Ford aware of it. However, he stated since I had bought two trucks from them, he would take care of the hood for me. Just to be crystal clear, I asked him what MY total costs would be, and he replied $0 - only promising I should consider buying my future vehicles from them! PS - an important side note: when Jim and I originally looked at the hood, I forgot to point out the large blue Ford emblem on the chrome front grille. The blue had bled terribly and it looked like a bad tye-dye - probably from one of the rare occassions where I'd pressure-washed it. I called Jim back, and he agreed to fix the hood ornament as well - at $0 !!! Couldn't have asked more, or from a nicer man. More

Gary French is an outstanding salesperson - professional, friendly, knowledgeable, and patient. He has continued to follow up with me to ensure my satisfaction and happiness. I would highly recommend Gary a friendly, knowledgeable, and patient. He has continued to follow up with me to ensure my satisfaction and happiness. I would highly recommend Gary and Palmetto to anyone in the market for a new or used car. More

My experience with purchasing a Ford Edge from John Miller at Palmetto Ford/Linclon was most pleasant. Usually I equate purchasing a auto with going to the dentist, but this was painless. All my questi Miller at Palmetto Ford/Linclon was most pleasant. Usually I equate purchasing a auto with going to the dentist, but this was painless. All my questions were answered and a complete explaination of how everything on the vehicle operated and where all the equipment and controls were located was fully explained. George R. Bloodworth More

When negotiating the deal I was asked what would would it take to close the deal at the time. I had two things 1: A spray on bed liner and a cover for the truck bed. Gary saild he would check with the sales take to close the deal at the time. I had two things 1: A spray on bed liner and a cover for the truck bed. Gary saild he would check with the sales manager and came back and said done. Several hours later I got a call saying it couldn't be done and that I could get a rubber mat. Also the cover for the truck bed had to be ordered from Ford and would take a couple of weeks. When I checked on it two weeks later I went to a camper/truck accessory place to have it installed. When I was told I could pick up my truck it was supposed to be full of gas. As I drove off the lot I found that not to be the case. All these little issues add up to me feeling like I I did not get what I expected as minor as it seems and attention to the details of what makes a customer want to have a good experience did not quite meet my expectations. Finally I was really pushed to do this evaluation prior to getting my bed cover which I would have not been able to comment on if I had filled the survey out sooner. I will need four additional trucks next year for my company and hope that these comments are usefull. More

Jim was a pleasure to work with. His guys in the shop do great work. Next time I need any body work done, I will be calling Jim. great work. Next time I need any body work done, I will be calling Jim. More

Everyone at the dealership were so friendly and helpful. They guided me through the sales process flawlessly. I recommend this dealer to everyone. Tell Anthony hi. They guided me through the sales process flawlessly. I recommend this dealer to everyone. Tell Anthony hi. More