
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 956 reviews
This was my first time dealing with Ford and Palmetto and I am extremely happy with the way the sales was completed. David Johnston was helpfull and got me in the right set of wheels. I am extremely happy with the way the sales was completed. David Johnston was helpfull and got me in the right set of wheels. More
When I visited Palmetto Ford Lincoln, I was not expecting When I visited Palmetto Ford Lincoln, I was not expecting to leave with a vecihle. My ford explorer was dying but I had taken out a title loan to get When I visited Palmetto Ford Lincoln, I was not expecting to leave with a vecihle. My ford explorer was dying but I had taken out a title loan to get the transmission repaired earlier and expected I would have to pay it off before I could trade in my truck. A friend of mine had suggested that I give it a try so I stopped by that day expecting to find out what I had to do to get out of my situation. William Dockendorf ( Bill D) informed me that they could help. He was nice and funny. He showed me a couple of different cars and then checked my financial situation to see which one I could afford. We test drived a Fusion, and I ended up leaving that day with a brand new car at an affordable price. The entire staff went above and beyond to get me financed. Everyone was nice and friendly while I waited for the deal to go through. I was unable to get financed for an automatic, but Bill taught me how to drive my new car that same day. I would recommend palmetto ford to all my frineds and even had one stop by the next week looking for a vehicle. I would like to thank Bill and the financial experts at ford for all their help. Sherrill Burns More
I am very pleased with my new purchase. My husband and I have always been Ford customers, and Ford is the only product that we looked at. The Sales Representative was very courteous, and knowledgeable abou have always been Ford customers, and Ford is the only product that we looked at. The Sales Representative was very courteous, and knowledgeable about the product. He clearly explained the features, and made arrangements for my SYNC Services. I had researched the vehicle online proor to going to the Dealership, so I had advanced information on pricing,and I was very pleased to see that the Sales Rep. did not try to take advantage of me financially. I was very, very pleased to get the lowest interest rate that they were offering. I would not hesitate to recommend Palmetto Ford or my Sales Representative John Miller to anyone interested in making a purchase. More
I was very pleased with the effort to find me a truck to suit my needs. I will recommend Palmetto to everyone I know. Thanks for the outstanding service. suit my needs. I will recommend Palmetto to everyone I know. Thanks for the outstanding service. More
7 days after purchasing a used car at Palmetto, I had to purchase 4 new tires and an alignment. The tires began to fall apart on my way home (4hr drive). I contacted VP Bruce Bilsback and he said that he co purchase 4 new tires and an alignment. The tires began to fall apart on my way home (4hr drive). I contacted VP Bruce Bilsback and he said that he could have done something about the tires the previous week but not a week later. Poor customer service. Brian shelton tried to argue via email and make up false statements. Spending $1000 a week later for tires and alignment shows how poorly they car. More
Both Bill Pappas and Christian Crandon were very helpful and have great product knowledge. It was a pleasure to deal with both of them. They made our car buying experience a very positive one. The sales sta and have great product knowledge. It was a pleasure to deal with both of them. They made our car buying experience a very positive one. The sales staff, starting with the manager, Bruce Billsback, are very professional. My wife loves her new 2012 Ford Edge. More
My recent purchase from Palmetto Ford was the fifth in our family in the last five years. Their vehicles are good, they're very professional and Tyrone Green is without a doubt the best auto sales rep I' our family in the last five years. Their vehicles are good, they're very professional and Tyrone Green is without a doubt the best auto sales rep I've dealt with in forty years of car shopping. I recommend them highly. More
I needed help installing a roof rack that I purchased from the parts department. Jim Moody in the body shop was very friendly and helpful. They installed the rack for me at no charge. I don't feel like I from the parts department. Jim Moody in the body shop was very friendly and helpful. They installed the rack for me at no charge. I don't feel like I was taken advantage of at this dealership and will look forward to doing business with them again. More
On Thursday, December 12, 2012, I bought a 2012 Ford Explorer from Gary French. I had one of the most pleasant car buying experiences that I can remember. Gary was a courteous, patient and accommodating Explorer from Gary French. I had one of the most pleasant car buying experiences that I can remember. Gary was a courteous, patient and accommodating salesperson and I felt no pressure with him what so ever. I explained that I needed a vehicle with head and leg room without having to drive a big gas guzzler. After explaining my needs, Gary was quick to understand what I was looking for and showed me a 2012 Ford Explorer with 4WD, a towing package and an added bonus to me was the ECO-Drive. I was immediately fascinated with the state of the art dashboard, and the spacious interior I love the heated seats and the My Touch system is Excellent. From the outside the body resembles the sleekness of a BMW, my friends thought it was a BMW when I drove up. I can’t say enough about the roomy interior, but when you open the doors you can see for yourself that the interior room is outstanding, I sat comfortably in every seat! When I drove it, I was even more impressed with the Ford Explorer’s power, smooth ride and the ability to save gas. Gary was friendly, most respectful, professional and very accommodating. Palmetto Ford had the right vehicle for me and Gary was exceptionally helpful. Thank-you Gary, for listening to my needs, remaining flexible and ensuring I received a great vehicle at a reasonable price. Even the finance staff specifically, Mike Kalinowski helped me understand all of the documentation and was exceptionally helpful. I appreciate all of the staff at Palmetto Ford and everything y’all did for me! I recommend that if anyone is looking for a pleasant car buying experience from someone who is knowledgeable, courteous and flexible then you owe it to yourself to visit Mr. Gary French at Palmetto Ford! Thank-You!!! More
The buying experience at Palmetto Ford was, as always, was easy and enjoyable. Christian was very knowledgeable with all the features of the vehicle I purchased, especially the Sync System. He took the t was easy and enjoyable. Christian was very knowledgeable with all the features of the vehicle I purchased, especially the Sync System. He took the time to show me everything about this and how to use the voice command and touch screen. My Husband and I have bought several vehicles from Palmetto Ford and Christian has been our sales person many times; we have had nothing but the best service from both Christian and Palmetto Ford. We will both be buying all future vehicles from them and hope that Christian will be around to continue to be our sales person! Thank you for a wonderful buying experience and a great product; I love my new Explorer!!! More