Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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7 days after purchasing a used car at Palmetto, I had to purchase 4 new tires and an alignment. The tires began to fall apart on my way home (4hr drive). I contacted VP Bruce Bilsback and he said that he co purchase 4 new tires and an alignment. The tires began to fall apart on my way home (4hr drive). I contacted VP Bruce Bilsback and he said that he could have done something about the tires the previous week but not a week later. Poor customer service. Brian shelton tried to argue via email and make up false statements. Spending $1000 a week later for tires and alignment shows how poorly they car. More
Both Bill Pappas and Christian Crandon were very helpful and have great product knowledge. It was a pleasure to deal with both of them. They made our car buying experience a very positive one. The sales sta and have great product knowledge. It was a pleasure to deal with both of them. They made our car buying experience a very positive one. The sales staff, starting with the manager, Bruce Billsback, are very professional. My wife loves her new 2012 Ford Edge. More
My recent purchase from Palmetto Ford was the fifth in our family in the last five years. Their vehicles are good, they're very professional and Tyrone Green is without a doubt the best auto sales rep I' our family in the last five years. Their vehicles are good, they're very professional and Tyrone Green is without a doubt the best auto sales rep I've dealt with in forty years of car shopping. I recommend them highly. More
I needed help installing a roof rack that I purchased from the parts department. Jim Moody in the body shop was very friendly and helpful. They installed the rack for me at no charge. I don't feel like I from the parts department. Jim Moody in the body shop was very friendly and helpful. They installed the rack for me at no charge. I don't feel like I was taken advantage of at this dealership and will look forward to doing business with them again. More
On Thursday, December 12, 2012, I bought a 2012 Ford Explorer from Gary French. I had one of the most pleasant car buying experiences that I can remember. Gary was a courteous, patient and accommodating Explorer from Gary French. I had one of the most pleasant car buying experiences that I can remember. Gary was a courteous, patient and accommodating salesperson and I felt no pressure with him what so ever. I explained that I needed a vehicle with head and leg room without having to drive a big gas guzzler. After explaining my needs, Gary was quick to understand what I was looking for and showed me a 2012 Ford Explorer with 4WD, a towing package and an added bonus to me was the ECO-Drive. I was immediately fascinated with the state of the art dashboard, and the spacious interior I love the heated seats and the My Touch system is Excellent. From the outside the body resembles the sleekness of a BMW, my friends thought it was a BMW when I drove up. I can’t say enough about the roomy interior, but when you open the doors you can see for yourself that the interior room is outstanding, I sat comfortably in every seat! When I drove it, I was even more impressed with the Ford Explorer’s power, smooth ride and the ability to save gas. Gary was friendly, most respectful, professional and very accommodating. Palmetto Ford had the right vehicle for me and Gary was exceptionally helpful. Thank-you Gary, for listening to my needs, remaining flexible and ensuring I received a great vehicle at a reasonable price. Even the finance staff specifically, Mike Kalinowski helped me understand all of the documentation and was exceptionally helpful. I appreciate all of the staff at Palmetto Ford and everything y’all did for me! I recommend that if anyone is looking for a pleasant car buying experience from someone who is knowledgeable, courteous and flexible then you owe it to yourself to visit Mr. Gary French at Palmetto Ford! Thank-You!!! More
The buying experience at Palmetto Ford was, as always, was easy and enjoyable. Christian was very knowledgeable with all the features of the vehicle I purchased, especially the Sync System. He took the t was easy and enjoyable. Christian was very knowledgeable with all the features of the vehicle I purchased, especially the Sync System. He took the time to show me everything about this and how to use the voice command and touch screen. My Husband and I have bought several vehicles from Palmetto Ford and Christian has been our sales person many times; we have had nothing but the best service from both Christian and Palmetto Ford. We will both be buying all future vehicles from them and hope that Christian will be around to continue to be our sales person! Thank you for a wonderful buying experience and a great product; I love my new Explorer!!! More
I was a motivated buyer -- and I had done the research to know the Mustangs I wanted to see. Having said that. Joseph took the time to go over the features of the cars, let me drive the two I was most int know the Mustangs I wanted to see. Having said that. Joseph took the time to go over the features of the cars, let me drive the two I was most interested in, and then was very patient while I decided between the convertible and the hardtop. I got the convertible -- and am very pleased with my choice. I returned a few days later to do get some detailing done, and to get my phone synched to the car. Joseph spent a long time with me - making sure my needs were met -- at the expense of being available to other potential customers. I really appreciated that attention. More
Boston Fenton and the team at Palmetto Ford did a great job, and gave me the deal I was looking for. I had checked out several other dealerships, and Palmetto was able to beat everyones pricing. Boston w job, and gave me the deal I was looking for. I had checked out several other dealerships, and Palmetto was able to beat everyones pricing. Boston was a very friendly salesman, and I did not feel as though he was trying to drag me along. It was overall a great experience, and I would recommend everyone to check out Palmetto Ford. More
My experience with Tony Barron and Palmetto Ford has been without a doubt the best car buying experience ever. Tony is knowledgeable, friendly, and very professional. He made sure that the entire purchase without a doubt the best car buying experience ever. Tony is knowledgeable, friendly, and very professional. He made sure that the entire purchase from start to finish was easy and that I was completely satisfied. I would highly recommend Tony and Palmetto Ford! More
This is the second vehicle I have purchased from Palmetto Ford. The first experience was a good one back in 2003. The second time around was a great one and it was because of the sales representative Mark Y Ford. The first experience was a good one back in 2003. The second time around was a great one and it was because of the sales representative Mark Young. I had researched what I wanted and and saw that Palemmto had a couple of options on their lot. I went by to see them, Mark introduced himself and let me be to just look. 80% of the transaction for purchasing my F150 was done by phone and couldn't have been easier. After settling on a price, I came back later that evening and was in an out in a hour. I would highly recommend using Palmetto Ford and especially Mark Young! More