
Palmetto Ford Lincoln
Charleston, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Mr. Ruffin went out of his way to find a vehicle matching my requirements among the dealers in the SC- NC area. One was located and delivered to me two days later. All features were explained to me at time o my requirements among the dealers in the SC- NC area. One was located and delivered to me two days later. All features were explained to me at time of purchase and again when I picked up the vehicle. He was very friendly and courteous, and very knowledgeable about the Ford line of vehicles. He also assured me that if I had any questions just to call hhim for an answer. More
My girlfriend and I went to in to find a new car. I was really interested in the new 2013 Ford Fusion. I found a black 2013 Ford Fusion and Anthony, Ron, and Brandon made the purchasing process painless. A really interested in the new 2013 Ford Fusion. I found a black 2013 Ford Fusion and Anthony, Ron, and Brandon made the purchasing process painless. Anthony was really nice and helpful in educating us about the vehicle. Ron was helpful in getting us a great price. Brandon educated us about the new and exciting Sync features which we love. Overall my experience with the staff of Palmetto Ford was excellent. I recommend them to anybody looking for a great car. More
Finally, a Ford dealership where the employees know more about the car than I do! Hedi impressed us immediately by knowing everything about the C-MAX and the ENERGI. What she didn't know (how long the tax about the car than I do! Hedi impressed us immediately by knowing everything about the C-MAX and the ENERGI. What she didn't know (how long the tax credit will last) Scott found out immediately.And of course, Brandon knew everything about the computer features of the car. The process was very well organized which helped in that it was lunch time and we were hungry! This dealership is a hike for us but we will definitely encourage our neighbors to go the distance. Unfortunately, we had bad experiences with 2 other ford dealerships. We knew what we wanted and they could have made a sale but their unbelievable ignorance of the hybrid models turned us off. More
I have gotten three cars from Palmetto Ford/Lincoln and have been very satisfied with the service and te professionalism of the staff. They are always friendly and helpful. have been very satisfied with the service and te professionalism of the staff. They are always friendly and helpful. More
BOTH Anthony and Mike are two great men to work with. Neither are pushy, which is refreshing in itself. Anthony let me do most of the talking, and he listened to what I needed and wanted, and he delive Neither are pushy, which is refreshing in itself. Anthony let me do most of the talking, and he listened to what I needed and wanted, and he delivered!!! I never once felt like he was a "salesman" , more like a buddy that was along for the rude that knew his stuff!! Mike, got me a fantastic rate, and worked a great price out for me on my new car...and on my trade in. I will go to these two guys, for life!! They are all you need...and you don't get pushed around! Thanks Anthony and Mike More
Gary was very helpful and got me the best deal for my trade in and my New Black 2013 Mustang GT. I would recommend him to anyone looking for a new car. This is the second Mustang I have purchased from th trade in and my New Black 2013 Mustang GT. I would recommend him to anyone looking for a new car. This is the second Mustang I have purchased from this dealership and have always used Gary! I would not go anywhere else to buy a Mustang! More
Working with Mr. John Miller was a VERY positive experience for us. Mr. Miller was extremely helpful with finding us a vehicle that could accommodate my husband's physical limitations. He went above experience for us. Mr. Miller was extremely helpful with finding us a vehicle that could accommodate my husband's physical limitations. He went above and beyond in every way to help us decide on a new Ford Expedition that was a perfect solution for our driving needs. Mr. Miller made our new car buying experience the best ever! We would never go anywhere else to buy a car but Palmetto Ford, and we could never ask for better person to help us than Mr. John Miller. We could not be more satisfied! All the people that we interacted with during our visits there were friendly and helpful. Terry and Bill Pifalo More
from the sales man to the financial sign, all went fast perfect and smooth. It is my 2nd car from this dealership in the last year and i am sure to come back again. Thank you guys for your great service. perfect and smooth. It is my 2nd car from this dealership in the last year and i am sure to come back again. Thank you guys for your great service. More
We were shuffled between 3 salesmen, one of which went home while my husband and I walked across the street to get dinner and discuss the deal. We told him we would be back in 20-30 minutes. We tried to home while my husband and I walked across the street to get dinner and discuss the deal. We told him we would be back in 20-30 minutes. We tried to make a deal with the nearest salesman when we returned. The lowest price Palmetto would come to was $8000 OVER Kelley Blue Book "Fair Purchase Price." We were told by the sales manager that they "don't have to sell cars for $98 over invoice like the dealer down the road." Two of the three salesmen were very pleasant and I feel sorry for them being at the mercy of the sales managers who were not even willing to negotiate. We went to Lumberton Ford in NC and purchased our new F250 for Kelley Blue Book "Fair Purchase Price." It was well worth the 3 hour drive! UPDATE: As a result of this post, we were called on several occasions by the owner of Palmetto Ford to ask for details about what happened. Since we had already purchased a vehicle somewhere else, he could not fix the situation, but I feel confident that he investigated what happened and addressed it with the employees involved. He was very apologetic and I feel he genuinely cares about his dealership's reputation and will try to insure this does not happen again. More
Kelvin was great from the test drive through purchasing my new Focus. He answered all my questions with ample knowledge of the product and industry. Kelvin made the whole experience easy and stress free. my new Focus. He answered all my questions with ample knowledge of the product and industry. Kelvin made the whole experience easy and stress free. Upon leaving with my new Focus Kelvin made me feel absolutely comfortable that should there be any issues that he is easily reachable for support. Will absolutely recommend Palmetto Ford to friends and family. More